Advance Auto Parts is praised for its exceptional customer service and friendly staff. Customers appreciate the helpfulness of the employees, who often go above and beyond to assist. Many reviews highlight the staff's willingness to solve problems, such as diagnosing issues with vehicles using a diagnostic machine and offering support right in the parking lot. A specific employee, Shawn, is frequently mentioned for his outstanding service, including replacing batteries and even giving rides to customers in need. The store is known for its courteous staff who are dedicated to helping customers find the right parts, often ensuring they receive the correct items, even if it requires extra effort. Additionally, customers note that if a part is not in stock, the store is quick to order it for the next day, and employees often provide discounts to help customers save money. Overall, Advance Auto Parts is characterized by its commitment to customer satisfaction and a friendly shopping experience.
Online order pick ups are so easy! The Team Member was very friendly and helpful. Store was clean and easy to maneuver through.
December 2025
Manager was very helpful.. guys try to assist me as an old lady trying to take care of my suv and best prices and quality products.
July 2025
I love an Advance auto parts. I love that they will hook your car up to that little machine and tell you why your check engine light's on. They're always friendly.
