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November 2023 by Sylvia Martin
I loved my experience from the door when I was greeted and the space I was given to shop for the item I needed . The sales lady was very nice and informed on items I requested I give them a High 5Thank you
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November 2023 by April Murray
One star because sales representatives are unfortunately unknowing of their products.
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November 2023 by G P
Food was very good! Service was good but waited 15 min before our waitress took our drink order, but was great after that
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August 2023 by Gloria Walker
Aimee was great in sales & answered all questions with detail
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July 2023 by Christina Prest
This place had a fair amount of furniture to choose from. Sadly the salesman hovered us most of the time we were there. Given I never saw but 1 other customer come while we were there. When we tried to leave because of how uncomfortable we were the salesman asked us for our information. When we declined he acted offended. Probably won't be visiting this location again.
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June 2023 by Paula Tarbox
I would like to recognize Alex Kellam for the wonderful job he did and the compassion he had for us today at the Elkin store. He knew I had some health issues going on and went above and beyond to help us. He didn't try to sell me the most expensive recliner (which I ended up getting anyway) but showed us so many options. He walked from one end of that store to the other trying to find the right thing we needed. You need more employees like this young man and he needs to know how special he was to us today.
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April 2023 by Jamie McIntyre
Let me tell you about this amazing store, and one of its employees Aimee Whitt. My daughter and I went there the week we were going to bury my son (Sgt Chandler Adams of the 82nd Airborne). We were going to have a lot of family in town and didn’t have enough sleeping places to accommodate. Aimee was so helpful and kind, when I kept forgetting the details of delivery, I confided in her as to why. She hugged us and took care of everything so I didn’t have to remember the details I kept forgetting. She even honored us with some small personal items to help us remember who was really in charge of our lives and to have faith. My furniture is incredible and this store went above and beyond to comfort us and make our purchase perfect in a difficult time. Will never buy furniture anywhere else.❤️??❤️
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December 2022 by Worth Hampton
Costumer service was great. They're courteous, respectful, friendly and professional.
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December 2022 by Destiny Prevette
I bought a couch and a love seat in April 2022. I purchased the approx. $500 protection plan. Well my love seat broke. So they sent someone out who said it needed a piece replaced. Well instead of replacing the one piece they brought a whole new love seat. Nobody told me that when they replace the loveseat it would cancel the protection plan I purchased. They brought this loveseat in October 2022. The love seat broke before the end of November. So I called them and asked if they could fix it and they told me this is no longer under warranty from them. I asked them to just take both pieces back since two different love seats have broke twice in less than a year. The manager told me that there’s nothing they can do and that he didn’t care nobody explained the warranty. He said that since we didn’t repurchase the protection plan that he wouldn’t replace it. He said he would fail a manufacturer claim and it’s been two months and I have not heard anything. I am paying over $3000 for a couch and a broken loveseat that is not worth the money. I really just wish they would pick these up and take the furniture back and I could buy a different couch from somebody else. I don’t know why they didn’t just repair the first loveseat instead of replacing it so that way when it broke again I would still be under the warranty. I’ve had great experiences with this place in elkin but I will never return because of this. The store manager is terrible he doesn’t care that he is making us pay a fortune for broken furniture.
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November 2022 by Jim Peeden
We found the best washer and dryer made, Speed Queen, is sold here.And the staff are some of the most friendly and knowledgeable I have spoken to.Good people are great to find!!
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November 2022 by Miranda Colbert
Friendly and knowledgeable staff, quality furniture
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August 2022 by Hughes Vandervort
My wife and I were looking for a new living room set. We went to your store in Elkin, NC on Friday, July 29th. The store was attractively displayed with a huge amount of product. Our sales rep, Aimee Whitt, was very patient with us, as we probably sat on every piece of furniture in the store- and then left to go to lunch and talk about what we wanted. When we returned, we made our decision. Aimee took it from there, set up delivery, arranged for pick up of our old furniture and provided us with all details on warranty, extended warranty and product care. Aimee is a great asset to your business.
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August 2022 by Mitzi Davis
Great experience purchasing a new mattress and boxspring for our guest room! Quick delivery!
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August 2022 by Robert Anthony
Aimee is great to work with very friendly staff. If looking for a mattress go check them out.
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August 2022 by Mary White
Was very happy with all of the people that helped us. Would highly recommend this store ?