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10AM - 7PM
530 S Graham Hopedale Rd, Burlington
Banks
“Helpful, polite and efficient.. usually.. I had good experience with my banker person.. helped me to understand what was going on in my account. Was very helpful and cheerful. Even when bank is busy . I don't feel rushed or unimportant. Always make me feel like I'm welcome.”
“People there are so concerned about your needs and so friendly. There like a big family that care and provide good service and make sure your every need and concerns are to your satisfaction.”
“First Bank honestly makes you feel like they are thrilled that you decided to bank with them. My other bank (Truist) makes me feel like I should be thrilled that TRUIST ALLOWS me to keep some of my money there. I’m going to fix that. Soon”
“I LOVE Truliant! They are always accommodating and pleasant. Every thing I've done with them has been with out hassle and with prompt results. My husband and I are very happy to be members of Truliant!”
“The best banking experience ever ! Im continuously amazed by how great the customer service is at this branch. Ive been a customer of these folks for years and can not recommend them more highly.”
“Highly recommend! Duffie McKee has made our business with Pinnacle Financial Partners so pleasant and amazing! He is great at what he does and explains when you have questions, thank you again for all you do, Duffie!”
“I have been a good customer for appx 18 yrs., my dad died 2 weeks ago and he gave me a cashiers check before he died. DJ Bailey, the mgr., accused me of trying to pass a bad check! Per DJ, He took my check, in his car to another bank, where these 2 dummies decided the bank written check was bad!!!?? I was treated like a criminal and he refused to investigate the check to clear it. He wanted it to be bad!! It wasn’t. I opened a new account at the other bank. (Even though they don’t deserve my business either, after the two guys decided it was bad.) I used to love this bank, even with the horrible hours. No more… big shock, DJ is leaving this week…it was obvious he didn’t care about his customers at that point. He was so rude and unprofessional! Please read this…new employers of DJ Bailey. This is the service he will provide as your new manager.? (THE CHECK WAS GOOD, RIGHT DJ??) Now, you know, even though it took me hours on the phone to prove it, because no one wants to make calls to anyone else! Must have sucked for you to find out you were WRONG!!!! Enjoy your new job!!!”
9AM - 5PM
2564 Kirkwood Dr, Burlington
Banks
“Just like to say the employee named Maria I have to say that you are a very polite person and very professional. When I waved at you through the window today 12/6/23 Wednesday I knew you that you are very polite. So I would recommend this credit union to a lot of people cause of the outstanding professional people that work there. And may the Lord bless each one of you abundantly. Merry Christmas and Happy New Year to everyone ??? thanks”
“Something screwy going on with my debit transactions and we addressed the issue, going to keep a close eye on a certain transaction and this bank was very helpful.”
“WHEN I ENTERED THE DOOR TO TRULIANT, I WAS GREETED BY HERMAN AND WAS SEATED IN HIS OFFICE SPACE. THEN WE DISCUSSED MY NEEDS AND BEGAN MY MEMBERSHIP PROCESS. MET ALL MY ECPECTATIONS IN A VERY SHORT TIME.”
8:30AM - 5:30PM
6501 Interstate Dr, Whitsett
Banks
“I have been banking with the State Employees' Credit Union for over 30-years and have had interactions with dozens of their branches. I think you will encounter rude people in every business from time to time but I have had nothing but the best experience from this particular branch! The Branch Manager and I go back almost 30-years. The staff, in my experience, has been nothing short of stellar. One thing that I have done that has served me well over time is to quietly and professionally confront employees (regardless of the business) that I felt were treating me poorly. In my experience, people can't or won't change their behavior if they're unaware of it. This can be a learning experience for them, but it's all in your approach.”
9AM - 5PM
233 S Main St, Graham
Banks
“The tellers are awesome at the Graham location. They are very willing to help. I drive to this branch even though there a another one closer to me. It worth the drive to Graham”
“Excellent experience.
4 pm on a busy Friday and the staff answered my questions about my mother’s accounts quickly and confidently. In and out in <20 minutes. Very pleased.”
8:30AM - 5:30PM
2623 Alamance Rd, Burlington
Banks
“Beth Phillips is one of the sweetest and most helpful Employee there. She helped me very patiently with my loan and has such a wonderful personality. I wasn’t rushed or treated badly in any type of way. She treated me like family and was very friendly. I truly appreciate good customer service and care which is what she provided. Thank you Beth as you are absolutely wonderful & take pride in your work which seems to be rare these days but you have it down packed!! :)”
9AM - 5PM
2946 S Church St, Burlington
Banks
“Amazing staff! Jennifer, Brett, Christine, Diana and Emily all contributed to a great experience! 3 other ladies whose names I didn’t catch in the lobby as well! I left there feeling enlightened and empowered starting my small business! I left stank of America feeling lost and confused!”
9AM - 5PM
236 S Main St, Graham
Banks
“I spent over an hour online trying to set up an online banking portal and nobody could help me. I spent 5 minutes at this branch and they had my account set up seamlessly. Phenomenal customer service and I will be returning to this branch.”
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“If you don't already bank there, you should!Smiles and efficient customer-focused staff greet you every time you open the door. To our business, Fidelity Bank is the "1950's full-service filling station" of Banking in the new millennium!!”