LabCorp
Medical LabsHours:
1690 Westbrook Ave, Burlington NC 27215 Hours
Wednesday
7AM - 12PM
1 - 4PM
Thursday
1 - 4PM
7AM - 12PM
About LabCorp
LabCorp is a healthcare testing business that offers both appointments and walk-in services. Customers are advised to make appointments online for a smoother experience. Upon arrival, patients need to check in using a kiosk that scans their driver’s license or state ID, which many find difficult due to small print and lack of assistance, especially for seniors or those with visual challenges. Experiences at this location vary: some customers report long wait times, difficulty with the check-in process, and frustration from previous visits. However, others have had quick and positive experiences, with some staff members being friendly, kind, and efficient, making the process more comfortable. The phlebotomists are generally appreciated for their professionalism and gentle approach. Overall, while the check-in process can be challenging for some, the quality of staff and the efficiency of the blood draw itself can lead to a satisfactory visit. Customers are encouraged to make appointments online to minimize wait times and ensure a better experience.
Most Recent Reviews
January 2025
Both people working were constantly coughing and did not wear a mask. This is a medical facility where they are in physical contact with their patients and should be required to wear a mask if they choose to work sick.
May 2024
They force you to use the sign in machine. I explained that I can’t see well and it didn’t matter. No instruction or anything. You have to scan your ID and insurance cards too. Not sure they realize that many people including seniors don’t know how to use these things and they should offer some sort of assistance.
October 2023
I was originally a little worried after reading all of the bad reviews..but I had a GREAT experience. Phlebotomist was wonderful and very kind! Highly recommend
More Comments(35)
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