A Touch of Magic Flooring is a company that prioritizes customer satisfaction above all else. The owners are experienced and professional, and they have built a reputation for doing the right thing and keeping their word. The staff at the company are exceptional, treating customers like friends rather than just clients. They are highly knowledgeable about the different flooring options and are able to guide customers through the process with ease. The company is known for its excellent customer service, with Ann and Tony keeping customers updated at every step and ensuring they have a clear understanding of what is happening. Customers have reported that the company's installers do a great job, and they are pleased with the results of their work, particularly in the bathroom. However, there have been a few isolated incidents where the company's staff have not lived up to the high standards set by the owners. In one case, a customer reported an unprofessional incident with a speeding company van and an employee behaving in an inappropriate manner. The owners have acknowledged this and stated that they would address the situation. Overall, A Touch of Magic Flooring is a company that is dedicated to providing high-quality products and exceptional customer service. Customers who have used the company's services have been very satisfied and have recommended them to others.
No gimmicks, just good people who do quality work. Highly recommend
October 2025
Owners are experienced and professional. The highest priority to this company is the customer, period. In an age where trust and quality are hard to find I gladly recommend them for your home or project. You are in good hands because they do the right thing and their word is their bond. Thank you
February 2024
Easy to deal with , the owners are nice and the guy who installed our floors did great. Our bathroom floors look great . Will definitely use again!
