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February 2024 by Emily Wood
Easy to deal with , the owners are nice and the guy who installed our floors did great. Our bathroom floors look great . Will definitely use again!
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May 2023 by Frank
Sub contracted job and hardly showed up to check on things
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October 2022 by Fort Hunter
Had a Handyman install tiling and did a poor job Spoke to Tony who was on another jos at my complex and soon had staff there to remedy issues and perform grouting Vey Pleased Frank
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April 2022 by christopher brown
Update: I spoke with Anthony on the phone. He was very sincere and apologized for his employee's actions. He stated He would handle the situation.Company van speeding down hwy 24 this morning...employee hanging out the window throwing his hands up while cussing at us for going not even 40 miles per hour in a 35 zone in the right hand lane because they were trying to get by the work truck in the left lane going 35 I guess they wanted us to speed up. Very unprofessional. I will never use or recommend this company.
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March 2022 by Glen R.
I had a near run in with one of on this companies Vans today and called the company to show them the unsafe driving practices of their employees and the unprofessional behavior that followed. But appearantly they're not concerned with hearing it so I'll jsut leave this here. As I was going through the Piney Green light, their Van decided to go right on red without stopping and forced me to hard stop almost locking up the brakes. As you can see in the dash cam screen shot I was only doing 51 and still had to brake abruptly. Then I was gonna let it go, but as I was passing them, the passenger decided to open his window and flip me off and start cussing at me, so I responded in kind. Then as he continued I invited him to come into the shopping center and expound on his feelings (which he obviously declined) he began flipping me off a little more as you can see in the pictures (kinda blurry from the zoom). I'm sure with employees like this they have plenty of issues to deal with on a regular basis. If the owners Ann Marie and Joe (I believe) would like the video I would be happy to send it or put it on a drive and meet you to hand it over personally.
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October 2021 by Chas B.
Just had a great experience with getting new carpet installed in our bedrooms. Quality product, but more importantly high quality owners, who provided excellent service.
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July 2021 by Lisa Marino
Ann and Tony are fantastic! A pleasure to work with. They offer quality flooring. They came out to our home and measured the project . In a matter of days the product was delivered. Excellent quality and easy to install. Our floors are beautiful! Thank you! I would highly recommend A Touch of Magic Flooring for your floors!
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July 2021 by Aaron Brewer
Unbelievable experience with these guys. Fantastic quality, fantastic service, fantastic people! They were finished the entire project before lunch, and it looks amazing, and their work is flawless. Not to mention the the price was phenomenal as well.
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November 2020 by Cameron Hatfield
They do all of our work on new construction homes for Down East and we love them!
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September 2020 by Lisa M.
Ann and Tony are fantastic! We love our flooring! Thank you for all that you did! The flooring is excellent quality! I would recommend this business for your flooring needs!
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May 2020 by Tina V.
I have used Touch of Magic 3 times now on different projects. They are professional and always do a great job. They stand behind their work. I definitely recommend them!
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April 2020 by Jane O.
Sadly, I must enter this review. We ordered a lot of and very very expensive tile. I enjoyed working with them, despite it taking an inordinate amount of time, weeks, for the tile to come in. When it did and the contractor was working on the remodeling, he discovered a box of tile that was in matte finish. The order in this color was only in polished. Long story, and too many people interjecting, we returned the box that was mis-shipped. But was told to wait and so we picked it up again. Okay. My husband dropped it off once the job was done, and in speaking, I was told it was our fault based on what he said. Since we waited weeks for the order to come in... The matte finish has been a known issue but...I tried calling. I am used to having conversations where people take turns speaking. At least that is what I teach my students to do. I was constantly talked over and her voiced raised. When I asked to speak when she was finished, I started and was spoken over again repeatedly. I wish there could have been a responsible and reasonable conversation. I finally had to end the call from being yelled at and over constantly. I was given a check for the amount of what they said the box of wrongly shipped tile cost ($88). Thank you. The wrong item was shipped and they did repay but that was painful to do. You sure could say a lot of things and she said them, but I thought Kindness Matters. For $88 bucks, not worth the conversation to understand nor interact again. I wish them the best but now cannot recommend them. I wish them the best and I am heading to elsewhere. I did want to support local. Make Good Choices.
