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January 2024 by kingmils 1462
Best staff around!
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December 2023 by Shaun Stine
Had my car inspected there. They had some tow jobs, so they were running late. I could have waited until the next day, but because Sally had said they could get it done before closing, they went past 5pm, and got it done for me. Much appreciated!
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November 2023 by Aaron Hellinger
They were right there when my wife got into a fender bender so they towed it to their yard. My insurance claim went through in hours, as the insurance agent went and took photos the same day. Insurance called them personally the next day when I told them where I wanted it to go for repairs, so Roy's could tow it to the mechanic shop and get paid. Well I get a call from the mechanic this morning saying they don't know where the car is; that it still hasn't been towed there. A call to Roy's and these guys are saying they're refusing to release our car because they haven't been paid and demand all this info about who the adjuster was and acts like I'm being shady or some sh+t. I had to call and get it sorted out for them. Not exactly businesslike. Needless to say, a two minute talk with my insurance fixed the problem (hopefully. We will see.) and they are SUPPOSED to tow it today. We will see. Overall experience; ridiculous.
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September 2023 by Reice Knowles
Roy’s wife video taped me while laughing because I totaled my car and was fortunate enough to not get hurt. They then proceeded to not allow me to obtain important property. My vehicle also has more damage than it did when I had crashed it. Absolutely disgusting people. Especially the wife.
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August 2023 by Colleen Dean
Very rude and disrespectful and the owner isn’t any better. I would advise calling another service.
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July 2023 by Ursula W.
Great job taking care of my gal! Didn't know that my brakes were literally gone. Got her up to par and passed my inspection so I could get her registered in NC. She only has 41,000 miles on her and is a 2014 Mazda 6; I'm the only owner and bought brand new!
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July 2023 by Jeff Gillette
They were prompt and very professional.I will use them again
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April 2023 by CarOfMine Inc.
I'm an auto dealer on travel and my car had an issue. Diagnosed and fixed next business day. What else can you ask for? Highly Recommend.
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March 2023 by Brandt Lowe
Every friendly and super quick, I’d give y’all 20 stars if it would let me. Thank you so much.
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December 2022 by Robert Love
They were the one tow truck that could pull me off the beach when my 4 wheel drive failed.
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October 2022 by Scott W
Visiting from out of town. Car wouldn't start after dinner. Starter kinked out. AAA towed to Roy's on Thursday night about 10pm. Problem diagnosis, repair and back on road by 4pm Friday. 5*....can't do much better than this! Of course, he had room in his schedule to fit me in.Service: Auto maintenance
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July 2022 by melinda abrams
Highly recommend. Great service! Hopefully you don’t need a tow while on Emerald Isle, but if you do… service was timely, efficient, and delivered with kindness
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June 2022 by David Costa
He diagnosed our rack and pinion steering control issue and assured us the vehicle was safe to operate.
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June 2022 by Dusty Oliver
Roy's Automotive was extremely helpful to our family after a traffic accident. I appreciate their integrity and concern.
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June 2022 by Melissa Webb
Too expensive..
