Truist is a financial institution that has temporarily adjusted its services to maintain the health and safety of its clients and staff. While some branches remain open with enhanced sanitization measures, teller services are now only available through drive-thru lanes, and in-person visits are by appointment only. Customers generally find the staff to be helpful, with one reviewer particularly praising the friendliness and dedication of an employee named Marie. However, other customers have noted that some staff members could be more friendly and accommodating, especially when dealing with unusual requests. Despite these mixed experiences, Truist appears to be making efforts to provide a safe and accessible banking experience during the current challenging circumstances.
I always like coming in her to make deposits. The ladies working there are super sweet and helpful even if you feel like you don't know what you are doing! Lol
June 2022
Staff could work on being friendly for sure. The only one I feel comfortable going to is Marie. She is so sweet and seems to love her job. The rest of the staff can be very snappy.
February 2021
Jamie that works there is terrific! Always goes above and beyond to help!
