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March 2024 by Cole
Closed during posted business hours (middle of the day on Saturday) with no explanation as to why.
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March 2024 by Enrique Turcios
What should I do when my PS4 console doesn't start up but first it asks me to enter a USB? It's my first console and I don't know what to do or where to take it.
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February 2024 by Dolo TheGod
I always come here, I have A pro membership card... Good place to shop for hard to find games, controllers, extension chargers and jus random things for games and collective items, but it is kinda pricey for the novelty items, which is understandable??♂️
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February 2024 by Brian Simmons
Picked up a game for a friend
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January 2024 by Myra Stallings-Craft
This store is closing an hour before close. I wanted to make a purchase but I had to go shop at Walmart instead.... Do a better job GameStop!!!!!
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December 2023 by Mary Borggreen
Second hand products are too expensive. You could buy a brand new one for just a few dollars more.
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December 2023 by JR Restoration
Needs new management. Priscilla trades away the promo cards for other pokemon cards right on the front counter and if I had to guess i bet she is a manager. Same lady took a promo card iron moth back from my gf when the other employee (who wasn’t in on the scheme for cheating customers & kids out of $6 in resale value) gave it to her, and I quote: “This one is for someone else.. they are coming back, I’m holding it for them. You can’t have that one.” End quote. Cheat, and you shall be cheated, by operation of Law, and we know this deep down don’t we. GameStop is a careless corporation that doesn’t care if you do under the table deals on the counter with their promo items and that’s just the truth people. On my word this is the ugly Truth about Erwin GameStop in NC. Any info needed from me reach out I can give you a time stamp off my receipt and you guys can see for yourself what happened watch your own cameras. Criminals.
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December 2023 by Ozzie Raccoon
Absolutely love Game Stop for all my card and game needs
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August 2023 by Patric Star
The team lead Priscila I think was her name ( Hispanic girl ) was amazing ! She made the experience very good and recommended us to other games !
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May 2023 by Johnny Bledsoe
Bruh! Seriously this place is not even open a full 8hrs everyday! And for those of us that work…well, you better leave your job and go straight there or you are SOL, and they got the iron wall up so you can’t even look inside like they holding dang fight club after hours, which is kinda an oxymoron but I digress! Someone open a gaming store in Dunn! You will make a fortune and finally run this ragtag chain outta town!!!!
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May 2023 by Amy Nicole Layaou
Friendly & knowledgeable staff. Great service
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May 2023 by Deverne Hills
They never open on time. It's always 10 to 15 minutes later.
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March 2023 by will spell
This store is boring, no one plays any games besides Nintendo, I can't go through a conversation about games without being asked about Nintendo games constantly, there's no variety to the personality here at all, everyone acts the same. They don't care if you don't fit their niche, the store doesn't feel welcoming and there's this small distain constantly on the company they work for which...GameStop isn't the best, we all know this but my God...I don't want to feel miserable about where I'm shopping. I can't even use the mobile app cause it's absolute trash and doesn't work right, constant stutters and hiccups and you ask something and if they don't like it they will diswade you from actually getting it.
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November 2022 by Michelle Vasquez
I purchased something for my grandson he said it was not compatible with his game and would not work I took it back 2 hours later they said no refunds no store credit no nothing b*******
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October 2022 by Alex
Store was a nice size and great selection, but staff were not knowledgeable enough behind the register.Tried to purchase a new console, and they provided me a receipt without the matching serial number to the console. Luckily I previously worked at a GS and checked, and had them return it. Their first option instead of returning the console was to just come back when the employee that sold it to me was working there... that is a terrible solution for any guest.Had them return the console without any other problems. Definitely check your serial numbers before you leave. This can completely ruin a return and leave you SOL.