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March 2024 by Shannon Hardy
I will not ever go back to this establishment me and my husband went. He has a black man. I am a white woman. There was several black girls. There was two black girls working and a black guy and I believe a Mexican person. All of them were very hateful had attitude Were not polite to anybody when they had to do something for somebody we went to go pay for my shoes and two individuals were sitting there talking very hateful about us and laughing at us. I was very very disappointed on the service and I will make sure that me and my husband and other people do not go to that store. They are very rude. Those kids need some attitude adjustments.
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March 2024 by Dewayne Williams
Great customer service. I love to shop here.
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March 2024 by Lorrene Umphrey
Sales priced items were mixed in with other items that were not on sale which is very confusing because the customer is aware of the price differences until they get to the register to pay.
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February 2024 by John Williams
The sales rep did a great job managing the store while tending to multiple customers.
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December 2023 by anthony white
They v have no manner manager was rude she didn't speak was on her phone whole time at store I ordered a package online ask questions they couldn't even give me the customer service number online so they could help won't ever order shoes or shop in there store again rather drive 35 min to Fayetteville then to deal with this
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November 2023 by Millie Aire
My favorite place to be! Especially the Dunn/Erwin location ?
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September 2023 by Rodney Williams Jr
Great service and great shoes at a reasonable price.
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June 2023 by Kevin Norris
Wish I could give a zero. Customer service sucked. 15 people in store and helped no one unless u went to the counter then they had an attitude cause I asked if they had a shoe I looked up online that said in store. One girl said no then the other said yes we do in back but idk what colors or sizes like she didn't want to help me. I said can I just get the 8 no matter the color and she rolled her eyes
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June 2023 by Jacinta Bratcher
My husband and I shop here every other weekend. The staff is friendly and extremely helpful
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May 2023 by Neshia McLean
It was terrible they workers was rude and didn’t speak or help me really it was only one that came to help when he was done at this register then the black female that was working called herself trying to fuss with me. DO NOT RECOMMEND!
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May 2023 by Vnizz Jones
Good customer service I just don't like how employees hold new releases for family and friends ? and tell you something different ??
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April 2023 by Ras Dun
I’m still waiting on a 30 dollar coupon I had and it just disappeared! I’ve called three months ago and still nothing!!! I’m a loyal customer this is not acceptable!!!!
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February 2023 by Bernice Mccallum
If I could give No Stars I would!! The customer service sucks!! They are rude!! Why are you in customer service and don’t know how to talk to people!! It be your own people smh!! How long does it take to get your card reader fix?? I very rarely go to the Erwin store and now this just confirms why I won’t be going back!!
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October 2022 by Carlos Lanza Jr
Well expected store! The shirts, sweaters, pants, bags and all others are the best I seen! Highly recommend coming here to shop!
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May 2022 by Remember This
Is 0 stars an option? Horrible. A lot of talking under breath, and a lot of loud talking. Why be passive aggressive, talk to me instead of being childish. I had a refund the sales associate acted as if it was coming out of her check. When another sales associate sold me the shoes, the wrong shoes. Simple transaction nope pure attitude. I am sorry for coming to your place of employment where you sell shoes,and we were also looking at shoes. I will be sure not to stop by and bother you, cause I thought the items were for sale. It must be a museum.