-
April 2024 by Shirley Smith
The service was terrible The manager was very rude I was ordering the 10 piece nugget and told the manager it took my points and I paid full price she said she was busy and did nothing but stood and watched everyone work while she did nothing worst manager ever will not be going back
-
April 2024 by Jonathon Milson
Only one in the drive thru. Was asked to wait. Then a very rude lady came on the speaker asking what I wanted. I wanted the chicken wrap. Sorry we don't have wraps. Ok I'll have a 10 piece meal. What you want to drink. I'll have a coke. We're out of coke. You want something else.The 10 piece meal is 8.99, was never asked what size I wanted and the total ended up being 10.68. Bidenflation ain't that much!Not the best experience from Wendys.
-
April 2024 by Anthony Ray
Manager refused to talk with me, instead she repeatedly laughed, saying loud enough to b heard by me at the counter, "I don't wanna talk to him. I don't have anything to say. Smirked, tell him the nugget sauce, nuggets, burger, try an drink is his 5 4 $5. Then stood a few feet away from me, staring an saying things under her breath, wen she wasn't mumbling to her workers with didactic spirits, conjuring their leader. I will never go here again. If I need to use the restroom, I never go where I'm not wanted nor welcomed, thus I will not go here. I didn't receive a receipt which puzzled me, now I C a bit of deception was already premeditated. I spend only about $200+ a year at different locations, yet no more, my 40k followers will now kno. Hopefully they will learn from this 2 b better, her, the manager in charge, self-righteousness probably won't. Thing is that my ppl kno her ppl, ... there's always that 1 that really causes U to rethink things.
-
April 2024 by jackie mumford
Have to wait until one car is ahead of you at the drivethru. And it's an even longer wait if you go inside to the dining room. The food is awful. The only thing good there is the drinks.
-
April 2024 by Robert Chasse
Out of just about everything not mad at that they handed someone my burger then took it back and put in a bag and handed it to me I don't know where that person's hand been got me messed up
-
March 2024 by gabi jacomet
I love Wendy's, however the location in Erwin, NC was not the friendliest. The woman taking our order yesterday was lacking any sort of enthusiasm. When we pulled to the window, they didn't say hey, hi or even smile (not asking a lot, but I've worked customer service and know the expectation). Just said the total which was not audible as they seemed distracted by someone else. Gave me my food. I said thank you. Didn't say anything either, I sat and waited for my card back. The lady handed it to me, no good day. No thanks for coming... nothing. I told her have a good day. My sister and I looked at each other and she was like "wow, not the friendliest location". Seems like they didn't even care about working there. Just an unfortunate experience.
-
March 2024 by CLYDE BURKETT
Ordered one sandwich a Davis double with mayo, mustard ketchup lettuce tomato and pickles with chesse and when I got home I got a Dave's double with chesse mayo, ketchup, no mustard,tomato, pickle ,no lettuce and mind you there was only one car in front of me how do you get it wrong and want bif money and can't get a single sandwich right lord I hate so see if I had a bigger order.. sorry not sorry somebody needs to take a look at Wendy in dunn n.c. thanks
-
March 2024 by Ricky Baylor
Staff are super friendly.....though I do feel rushed sometimes .
-
March 2024 by Johanna Rondón
Excellent
-
March 2024 by Jennifer Occena
The service is great (even when busy). Quickly got my food. Employees put a smile on my face. My favorite Wendys in the
-
February 2024 by Chuck
Frosty machine ‘Turned off’ at 8:30pm.Five people in Wendy’s uniforms but apparently no body works there.Completely ignored at the walk up counterWe won’t be back. Look for this location to close sometime soon
-
February 2024 by Kenneth Wilson
Very poor service. At the drive through, order was taken with a “ghost busters, what do you want” demeanor. Was not given a total, even after asking. Asked a second time for a total at the window and met with an attitude. Food was just short of thrown into my vehicle. I ordered a taco salad and a Dr Pepper. Was not given a straw and the drink was flat. A chili comes with the taco salad, was not provided a spoon or fork. Nor was I provided any napkins. Did not notice until later that I was not provided a receipt. Crackers were crushed. The taste did meet expectations of a fast food restaurant but this service was horrible. I even called to speak to a manager to let them now how poor the service was and again met with an attitude. The manager I spoke with was cordial but it did have a feeling of being given lip service.
-
February 2024 by Camila Hernandez
Me and my family walked in, we were the only ones there. There was 4 employees that passed by us without saying anything. Two employees in the corner hugging each other, then another approaches and they started to have a conversation. I stood there for a few minutes before the cashier approached us. The cashier was washing dishes and no one thought to let her know she had a customer.
-
February 2024 by Roger Morton
WAY TOO EXPENSIVE. NO MORE SIDE SALADS. SERVICE IS MEDIOCRE. Go somewhere cheaper, you're money will better spent somewhere else.
-
February 2024 by Aubrey
We used the drive thru. Everyone was super nice. The food was very fresh and super super fast! They listened to the customized order and got it correct. My daughter enjoyed her cheeseburger kids meal. We will be back!
