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“As Chief Operating Officer of Borderbelt Behavioral Healthcare, I have learned that a strong banking relationship is about more than where a business keeps its money. It means having a trusted financial partner who understands the organization, anticipates its needs, communicates clearly, and provides dependable support. First Bank in Lumberton consistently delivers that level of service, and Assistant Branch Manager Salena Sweat is a major reason why.
Salena brings genuine personal attention to business banking. She takes time to understand how our organization operates, listens carefully, and tailors her assistance to our needs. Whether helping with a transaction, answering a time-sensitive question, coordinating services, or ensuring every detail is handled correctly, she demonstrates professionalism, patience, and ownership. She does not simply point clients toward a solution; she stays engaged until the issue is resolved.
The best business-banking relationships are built on responsiveness, reliability, sound guidance, confidentiality, and confidence that someone knowledgeable is paying attention. Salena embodies all of these qualities. She provides prompt communication, accurate information, practical options, and the reassurance that our organization is genuinely valued—not treated as just another account number.
First Bank’s Lumberton branch has earned our trust and enthusiastic recommendation. Salena Sweat represents business banking at its best: capable, attentive, accessible, solutions-oriented, and genuinely invested in the success of those she serves. She makes banking feel less like a necessity and more like the strategic partnership it should be.”
9AM - 1PM 2:30 - 5PM
2799 W 5th St, Lumberton
Banks
“Excellent customer!!! Ms. Maynor & Sharon (W. 5th Street, Lumberton Branch) Are phenomenal and I love them! They make my day every time I visit and are extremely helpful.”
“Peggy assisted me with a password and address change. She was very kind and pleasant to work with. Helped me with all I asked her to. Very professional in all the interactions.”
“Representative by the name of Nicole I would give ten stars if I could. She has the nicest personality and great customer service. Keep up the good work Nicole. Also she was so helpful with the new teller machine to cash a check. Great team ?”
9AM - 5PM
500 N Pine St, Lumberton
Banks
“Absolutely FANTASTIC service. I went in to open a new account and was treated with nothing but kindness and respect from start to finish. Courtney was amazing and was so patient, despite some technical issues. She never gave up on me or seemed bothered. I am so happy we switched banks!”
“Wells Fargo is a bank 4 people on the move they have banks in about every time that you can think of along the way as you travel when you're out of town and you walk in the bank it's like you walked in your hometown you can handle all your banking needs from state to state town to town”
9AM - 5PM
2700 N Elm St, Lumberton
Banks
“I want to take a moment to share how consistently amazing the customer service is every time I visit this Truist branch. Any time I need to come inside, I’m greeted quickly, treated with respect, and helped by employees who truly know what they’re doing.
Chantel, in particular, always goes above and beyond. She is incredibly professional, very knowledgeable, and takes the time to explain everything clearly. No matter how busy it is, she remains patient, friendly, and focused on making sure my needs are taken care of.
It’s rare to find a bank where the staff is this reliable and customer-focused. Keep up the excellent work — your team is delivering top-tier service, and it definitely doesn’t go unnoticed”
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“Having issues with my Online Banking and called in to the Fairmont Branch. Glenn Walters answered the phone in a very fine manner and offered to assist me. He was able to take my information down and Robyn Morgan was able to handle my needs. Robyn is always friendly, knowledgeable and willing to assist in any way. Great way to tag team guys!”