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August 2022 by Lee Stockdale
Elisha, the branch manager, has a gift for communicating. She made me feel very comfortable and we ended up talking about different money matters than those I came in to discuss. By the end of the conversation, I felt less like I was talking to a finance professional, and more like I was simply talking to a very good, trusted friend, who just happened to know a lot about money. Thank you, Elisha. Thank you, First Citizens of Fairview. Very grateful...
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August 2018 by Penny Carter
Efficient service and pleasant people.
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February 2017 by Steve Armstrong
Excellent service. Staff are great.
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March 2016 by Sabrina Johnson-McKain
I have banked with bigger banks - Wells Fargo, BB&T, etc. I've banked with community banks. I've banked in four different states. At First Citizens, Charlotte Highway, I've had three different types of checkings accounts, a HELOC, and more. The people at this branch operate like they could run the biggest branches I've been in. However, they do it with very little wait time, a smile on their face, and they know you by name. To the reviewer Butch, there's a "disclosure" in the paperwork you are given when you open a checking account at any bank that tells you it could take a couple of days for money from deposited checks to be credited to your account. As grown-ups, I would not think we should be rewarded for NOT reading by having fees waived for us. I had to pay a fee once to a bank in Virginia because I forgot to allow time once I wrote the deposit in my deposit log. However, I didn't give them a bad review for following through on something I signed. :( Excellent job Fairview First Citizens!
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October 2015 by Butch Greene
Their business banking website or archaic nd their staff knows nothing of it. Made one mistake...one. And they refused to waive one fee. Just one. Check deposited in the ATM aren't credited for 2 business days. Only bank that still does this.
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July 2014 by Paul Taylor
Full service branch office. I've always received great service from the staff.