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January 2020 by Mary Luethje
Sat and waited an hour and a half at opening time and nobody showed up. Called and no answer.
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November 2019 by Steven Cobb
I would NOT recommend buying a car from this dealership. I've had problems on top of problems with a car that I purchased within the FIRST 24 HOURS!!!!!!. l spoke with the dealer and his only response was I SOLD IT AS IS!!! As a person he seems to be a cool guy, but as a business man the cars are JUNK!!!!!
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July 2019 by Taequan Moore
Thank you Mr Bill for ur awesome service n help getting my acura. Its a blessing. Very helpful m respectful. You want a nice care with reasonable payments go see Bill at auto pro.
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June 2019 by Mariah Foskey
I WOULD NEVER IN MY LIFE RECCOMEND ANYONE TO PURCHASE A VEHICLE FROM THESE CROOKS! Bill sold me a car on 3/15/19 with a messed up battery, which he promised to replace. Sent me back and forth to Kinston to Farmville, only to find out no one would replace the battery. I couldn't use the car for weeks. I paid for the permanent tags on time, and still haven't had tags for a month. He has given me the run around about where my tags were for a month. He claimed to have them, then tried to send me back to Kinston after already wasting gas going to Kinston multiple times. I've asked to have the tags sent to Farmville and he has yet to do so. It is now May 31, and there are still no tags! These people only want your money! So please do not waste your time or hard earned money at Auto Pro Group! If I could give 0 stars I would.
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May 2019 by Chanteuse Taylor
I disagree ... I took a friend there and they have done this person so wrong . The car they got was/ is a lemon . They took it back the next day and they want to keep the deposit and not put them in anything.... It has been a major issue trying to resolve this problem for my friend. It as been going on 3 months... And that is just wrong how they have done my friend.... No I would not recommend this place to anyone else.
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April 2019 by Ajaimone Turner
Bill an Chelsea both were super helpful, they were patient an got me in the car that I wanted. If you want good help I would recommend you come see Bill at Auto Pro.
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February 2019 by Saadia Hyman
I wouldn't recommend anyone to this establishment. Car stop working after 12 days. Still waiting for a call back. It's been over a week. Still no tags. We every fiber in my being. I intend to file a claim with NC BBB. Also contacted Veterans Affairs. In processing contacting Senator Butterfield to implement bill the Lemon Law in NC. Last but not least I will be contacting finance company. To Inform them they you are selling this inoperative cars and to see if they are aware of your business practices
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February 2019 by Calvin Hyman
Excellent customer service. My wife loves her BMW. CALVIN HYMAN
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February 2019 by shante msgodess H
It was kind of slow was there all day waiting but other then that everything was fine thanks Mr Bill
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December 2018 by Randal Jones
Took awhile to get my tag. Seemed like i was getting the jerk-around. They have good vehicles on the lot. But it all comes down to when you are having a hard time, and need that extra time till payday to make your payment...and all you hear is "cant give you till that time". Will try to pay off quickly, feel as though i was done wrong to an extent.
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November 2018 by Valeria Sheppard
After 3 months of repeated phone calls, the car I bought and which only worked for one hour, each and every time I call good ole Bill, he outright lies and says he is gonna pick up this piece of junk.
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October 2018 by Patricia Gray
Bill was ready and waiting to help us with a vehicle we had already picked out. He was very professional and thorough making sure that I understood everything. I will be looking forward to another car in the next few months and will be going back to see Bill. An awesome experience.
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May 2018 by Holly Summerlin
This dealership is great all around. Bill is so friendly that you feel like family. I do business with Bill currently and he is a genuine and honest guy to work with. I trust him and the ethics if the entire dealeeahip. If you need a vehicle, this is a great place to go!
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April 2018 by Amanda Davenport
John was very helpful and professional! My son is extremely happy with his truck. I've never dealt with such an awesome salesman before. John is definitely the one you want to see!! We were there from 10am til close to 4pm. Not once did John seem annoyed or pushy. He cares about his customers and it shows!
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April 2018 by Natalie Baugham
I haven't owned a car or driven in over 2 years. I purchased a memorable car from Mr. Bill Turnage... My son and I happened by there on a rainy, wet, miserable car shopping day. He eagerly stepped out of his office, onto the car lot, into the bad weather. I came out with the car I wanted. I paid some down, he financed the rest. He did what he had to do, to get me in that car. I hadn't had car insurance in a great while. I left there with car insured and on a Saturday, at that. I would recommend them to anyone. Nice and friendly, they were to me. Eager to help me in anyway possible. They really want to sell their cars. My son and I were most impressed and very satisfied. Thank you, Mr. Bill Turnage!
