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August 2024 by Maudie Stoer
Very sweet people working there
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June 2024 by George Battersby
I've had no problem with this store they have went above and beyond to satisfy my needs I'm very pleased
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April 2024 by Donald Armstrong
If I could give them neg number I would bought a lawn mower from them used lady said it has been fully checked by harbor freight they delivered had a flat tire on arrival they pumped it up I got home looked it over blads was beyond gone wouldn't even cut grass.tgen check oil there wasn't none in it. I call two weeks ago they told me they would have someone out Wednesday between 4pm to 7pm never showed I called the said it was the next Wednesday they'll be there now it's the next Wednesday two weeks later still no show haven't used it at all i called they said they for got the blads they was coming to pick them up then there bringing them to me and that they ways just dropping
them off to me and not installing them I told them that's not what I was told me called me a liar she said the manager it on the phone t
hat they that was at 6 still haven't called or nothing it's now 820 I'll be calling there headquarters in the morning
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February 2024 by Daymien McMillian
High Quality Furniture and Great customer service. Warehouse Manager Key is great and the assistant store manager Geymayle is great to work with too.
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January 2024 by Alvin “Rsn2h8te” Blue
Had to wait 8 days for an order online they give me an window time of 11am -3pm .... They show up 2 hours later when I'm not home without a calling saying they running late I call the store and they say I got to reschedule and it's going to take another 5 days.... No communication at all smh
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January 2024 by elevate enterprise
Had to wait 8 days for an order online they give me an window time of 11am -3pm .... They show up 2 hours later when I'm not home without a calling saying they running late I call the store and they say I got to reschedule and it's going to take another 5 days.... No communication at all smh
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November 2023 by Gail Walk
Purchased a refrigerator, it broke, Aaron's sent a loaner until my refrigerator was fixed. The was delivered twice after being "fixed." First time a delivery was attempted, the refrigerator was infested with roaches. Didn't make it inside my house. The second delivery attempt, the refrigerator was inside my house when we found roaches inside. I made them remove the refrigerator and give back the loaner. But it was to late. Roaches got it! This location gave me roaches!!!! Won't use this location again.
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November 2023 by Anita Donivan
Is it customary to hang up on your customers when it is brought to their attention of a service call appt they forgot to put in the book? Waited a week for service only to be told I have to wait another week. And the manager is the person who scheduled it. You got to do better
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October 2023 by Valarie Highsmith
After I finish paying on my items, I will not be leasing anything else from Aaron’s or maybe this location nor the Spring Lake locations in particular. These 2 locations have to be the most harassing Aaron’s crews I’ve had the displeasure of dealing with. You would think they would provide their customers a grace period before spamming us with calls up to 5 times everyday until a payment is made. I know some customers are dishonest and steal from you all. However, I am not one of those people. My payments might be late but I am always sure to pay y’all when I have it. Calling 5 times a day will not make me have the payment any quicker. I live paycheck to paycheck just like you guys do.
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September 2023 by Jenifer Vickery
I love this Aaron's! It's located in Hope Mills, ncEveryone is way out going, and will help you in any way they can.Keep it up the great work, my favorite Aaron's furniture store.
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September 2023 by kelly schultz
At first I was glad to work with them. But as time has gone by I’ve been lied to and disappointed by customer service staff member“Joy” along by some of the other employees.I’ve been paying on a 55 “ TV.I’ve started having issues with it. I called the store got hung up on several times,been put on hold for over 10 minutes,etc. I was promised today that I’d have a new 55” TV brought out to my house between 4-7pm. At 6:00 I called and was told that the driver was running late due to weather. I called yet again and was promised again that I’d have my TV by closing today. The store hours are 10-9 Still no TV. 10:28 pm!!!!!! I wouldn’t recommend this place to anyone
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August 2023 by Denise Lyles
Paid cash for washer and dryer. Delivery bought it over and told us we need to go to lowes and buy exhaust vent. When it was part of the set up. Then bring receipt back to them. Unprofessional!
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July 2023 by gigi t (gigi t)
I went there with a friend and she got what she was looking for
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June 2023 by Samuel Gillis (Anything4uonline.org,LLC)
Good service
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April 2023 by Yolanda Chapman
I have been a customer for over 10years. Everytime i remodel or change my home. If I could give 0 I would. This store has worse communications and horrible service. I always try to communicate in person but information never gets to the right ppl. The so call account manager Crystal lied that my account was over 30 days past dueAdmitted she was wrong after, I already paid my account but she file papers in court for me to payout the entire account and the amount was over 3000 dollars which there in again was wrong after she lied. The manager is even worse lied and said it was a corporate thing. I called corporate no response. Hope Mills store is the worseI would not do business here again
