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December 2023 by Nash Doff
Bad management no experience no respect the short MangerI asked her for shoe's.The shoe's last one .The shoe's is super dirty in the bottomI told her I will clean it by my selfGive me discount 10%She side I don't do discountShe is super stupidShe miss 100$ sellI'm not coming back to aldoBad bad badI spent a lot money with this peopleThe don't deserve a dimI called all my people all my friend to stop buying from aldo
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July 2023 by Pretty_Lese
Basing this review solely off of customer service because I love all Aldo merchandise. So today I visited the store in Fayetteville NC looking for accessories, preferably shades and a belt and when I go checkout the young lady Shareen takes my payment and proceeds to just hand me my items in no bag or anything so now I’m looking at her like are you going to put them in a bag? I’m not sure if she assumed because I already had bags I was suppose to drop my items in one of those but she then proceeds to tell me that their bags cost a dollar because they’re tote bags. Now I’m thinking she profiling me because why would you not give an Aldo bag for my Aldo items? I give her a dollar and 10 cents because I had already paid for my items with a card. All the while I couldn’t help but to think if I didn’t already have bags would she still try to give me loose merchandise to walk around the mall with?!
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August 2022 by Nicholas Lugo
My wife and I just left Aldo Shoes and not only do they have amazing shoes and bags, but the staff is also amazing. Honesti and Kendall were both Fantastic. We will be back to buy more.
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March 2022 by Vonni Brown
The two ladies that were working was friendly and fast I was in and out.
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July 2021 by Angelina Kakouris
Love the staff's energetic personalities. Amazing sales going on.
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December 2020 by John Turner
Bought a pair of shoes, tried to return them the following day but was told they were damage. Asked for DM contact # and was given a “this number is no longer in service.” Not shopping here again.
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July 2020 by Mackendy Exea
I really love Aldo's products but 4th of July I bought 2 shoes. One of them was kind of tight. I asked the lady if when I get home I tried it, if it's too tight can I return it or exchange it she said " yes you can " I returned to the store the next day to exchange it for a bigger size . She said no you can't the shoe is damaged. I returned it exactly the way she gave it to me. I'm really mad because that's not fair if I want to exchange the item the next day now you're giving me excuses. The store located in Cross creek Mall, Fayetteville NC
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June 2020 by Cosandra Spann
I love Aldo, in store and online❤️❤️❤️, I’ve been shopping with them for years and the reason I give them two stars because the shipping is horrible whether it’s shipped to the store or my home. The shipping hold up has absolutely nothing to do with Covid-19, it always takes a week plus for my items to ship. Please tighten up. Other than that this would be a 10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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November 2019 by Daylin Martinez
I had to rate this place with one star because unfortunately I can't put 0 stars I've purchased a pair of shoes in this place I wore them 1 time and the soles started coming apart their return policy says I have 60 days to return the item I went back within the 60 days to complain about this item that I used 1 time and it is falling apart the manager told me that it was my responsibility to take them to get repair how in the world I should pay to repair a pair of shoes that I only used once and that have a guaranty and cost over a $150 . At the time I went to return to shoes the location was very busy I was telling the manager how bad of a product this was and that I would like my money back or replace the shoes she didn't want the other customers to hear how badd their products are so she attempted to throw me out of the business the manager is very rude and does not know her own company policies
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November 2019 by C Mo
I stood in line for 30 mins with only 1 person in front of me because this aldo only has 1 register aldo needs to do better it’s always busy in this small store and to stand in line for that long is crazy
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September 2019 by James Callahan
Aldo's was outstanding as always. Ashley is the nicest and sweetest person I've met in a long time. She just so happens to be there everytime I come in and is as helpful as ever. Aldo's has alot of great things in the store that I like and I love shopping there. I boast on this place and the saleswoman. I think more men are buying the men bags because of me, lol.
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August 2019 by Ingret
Love the handbags. Staff is nice
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July 2019 by Catrice Hubbard
Hollie has AMAZING customer service! Love her❤
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May 2019 by degree downloading
My daughter loves this store. We had one major hiccup and she wasn't deterred from shopping there. She loves her shoes and purses.
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May 2019 by Liyah Kendrick
Holly was such a sweetheart and very welcoming. She informed me about sales that are currently going on through the store and helping me find a way to save money and still be able to purchase the jewelry that I wanted. I will most definitely be coming back.
