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January 2024 by Mary Jane Fitch
I stopped in without an appointment hoping to get my state inspection done and they had me in and out in no time! I have always received great customer service from the staff here. They are all very nice.
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January 2024 by jerry carter
I just had 4 more tires mounted on my RV. As usual, Sandy and her team were on top of everything. She reminds me of an air traffic controller at a bust airport. I highly recommend Sandy and her team for your auto needs. Thank you Sandy for your professional service.
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January 2024 by Carrie Parker
The staff were all friendly and helpful. Isaiah my service manager was super nice and kept me informed of everything along the way. Will gladly use again if service is needed.
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January 2024 by Clay Bossung
Love Black's Tire. I have a couple vehicles and they always come through for me. Jared was extremely helpful in finding my issues, and getting my truck done quickly. Definitely recommend them. Satisfied every time. The ladies up front are especially friendly and helpful.
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January 2024 by J.V. Mizzelle
Outstanding customer service! I received a quote on a semi tire and decided to go no further than this shop. My tire was replaced and I was out the door before I got too comfortable in the waiting room. I will be using this location for any future needs for my truck.
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January 2024 by E-duh Moe-ski-duh
I had a hose break and stall me out at 11:30 in the a.m. I was able to get a tow to Black's, have it repaired, and picked it up before close of business that same day. I was very pleased with Marty and Cyndi's communication and team work to get me out the door. Quality job and fair pricing. Thank you Black's! Merry Christmas.
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January 2024 by Wade Mashburn
I had a surprise blow out, and having decided to purchase a new set of tires (even though it was that last thing I wanted to do at Christmas time), was grateful that the staff could get a set ordered in, and put on my vehicle, even though it was close to the holidays. They worked diligently to get me back on the road, and I appreciate there care, kindness, and concern.
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November 2023 by Kelley and Ed Tometich
BEST SERVICE AND STAFF!We we’re heading to a wedding in SC when we ran over something that flew into the air and under our car very unexpectedly and slashed through two of our tires on I95S. We had our vehicle towed to the Gillespie location for Black’s Tire and Auto and their customer service was fantastic! They we’re helpful, professional, patient, kind, understanding and went above and beyond what the normal shop would do in their place! They found our tires (difficult to find) at one of their other locations, picked them up for us, so we towed our car to them. When they attempted to put on the two new tires on they discovered both rims were cracked and they special ordered them for us, helped us find the car rental place at the airport and we’re able to get our car fully repaired by the time we we’re on our way home to VA! Our very long day (22.5 hours) with multiple tow companies (many hours waiting when 1 couldn’t find us on the major interstate by an exit?♀️ but another one finally found us after only thirty minutes ?), another delay on I95S in rental car behind accident that was a few hours delay with many emergency vehicles (3 fire trucks, ambulances, etc) resulting in a part of I95S being completely shut down, routing us all North, then down 301S to below the accident on I95S.We focused on the positive, we nearly had a big accident but didn’t, we were safe, it was a beautiful day and very nice people helped us! Glad we were near Black’s Tire and Auto on Gillespie when the unfortunate incident happened! Thank you! ?
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November 2023 by AndyTut77
They made a appointment for me the same day. When I arrived, I was checked in and they started work on my vehicle promptly.When they were done, they gave me their recommendation for further service but were not pushy about having it done there.Pricing was fair and straightforward.I have no hesitation about having my vehicles serviced here.
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November 2023 by Lorenzo Williams
Best customer service. Quality prices Isaiah always helps me get the best results. Would recommend to everyone…. Could have used some drinks…
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November 2023 by Beth Hoffman
Was recommended them after we had a blow out. Best recommendation ever
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November 2023 by Justin E
Went for tire rotation and balance. Said I needed all new brakes and rotors, brakes aren’t even 3 months old. $80-balance, $20-rotation, $7-shop supplies, and $7-taxes. Did NOT rotate tires, went back in said run out was bad on one so didn’t rotate but charged me for it without telling me they didn’t do it. Gave me rotation refund. Drove down the road couldn’t go over 45mph due to shaking so bad from bad balance. Went back they were upset but gave me a refund for the balance. Refused to give my $7 back, tried to say I still had to pay taxes on the refund. Had to take it to another shop that had no problems. Would highly recommend trying your luck somewhere else. Costed me $7.49 and 2 hours of my life for nothing.
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November 2023 by Justin E.
Went for tire rotation and balance. Said I needed all new brakes and rotors, brakes aren't even 3 months old. $80-balance, $20-rotation, $7-shop supplies, and $7-taxes. Did NOT rotate tires, went back in said run out was bad on one so didn't rotate but charged me for it without telling me they didn't do it. Gave me rotation refund. Drove down the road couldn't go over 45mph due to shaking so bad from bad balance. Went back they were upset but gave me a refund for the balance. Refused to give my $7 back, tried to say I still had to pay taxes on the refund. Had to take it to another shop that had no problems. Would highly recommend trying your luck somewhere else. Costed me $7.49 and 2 hours of my life for nothing.
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October 2023 by Tiffany H.
We've worked with this Black's Tire both professionally and personally and I will use them for every vehicle we have. They're always so nice and helpful, fairly priced, and always get us taken care of quickly. I definitely recommend them!
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October 2023 by Deborah T.
I went to Black's Tire & Auto Services on 10/27/23 around 11:15 am, to get my car and my friend drove my Mother's van to get inspected. The service was pretty fast for the inspections. BUT, they told me my Mother's van needed 2 back tires, and I approved of the purchase of the tires. SO, within 10-15 minutes they took the van back again. OVER 2 HOURS LATER, after getting a phone call at Black's (I left my cellphone at home) they realized I was still waiting for my Mother's van. I had people see me that had had multiple vehicles checked say "you're still her, huh?" Yep, was my response. Then, when they FINALLY CHANGED THE TIRES, they drove it past me with a POP BOTTLE ON THE BUMPER!!! I did see Pizzas delivered, many people came and went before me. If I didn't receive a phone call, I'd probably would of still be there! And they had the gall to send a survey to my Mother, not me, though. I wonder why...lol. Prices are similar to other places that sell tires, unlikely to go back after the experience I had today.
