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February 2024 by Ron Hemenway
Good price on propane and helpful on getting gas fireplace working
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February 2024 by Mickey Johnson
Great service always on time
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January 2024 by Chris Britt
They are always very accommodating and quick to service us when we need gas.
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December 2023 by James Faircloth
Didn't return calls, not customer oriented, and not open to any interpretation except their own. Choose another company. Old folk set in their ways. I'll be glad when we can have the world from the boomers
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December 2023 by Alexis Carrington Blake
Friendly staff and fast service. Ms Barbara helped me today and it was a joy speaking with her to schedule my service.
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August 2023 by Daniel Bradford
I recently had a bad experience working for this company, and I must say that it was one of the most disappointing periods of my life. I feel I should share my negative experience to warn others about the downfalls of joining this organization.The overall atmosphere at Bobby Taylor Oil Co. was very far from professional. The management team and owners failed to handle issues promptly, resulting in unsolved problems within the workplace. The communication was severely lacking and left employees feeling undervalued, underpaid, overworked and ignored.The work environment was very toxic. There was a very noticeable lack of teamwork and a very high level of favoritism among supervisors whose family members work within the same office.My time spent at Bobby Taylor Oil Co. was a regrettable experience filled with disappointment and dissatisfaction. I strongly advise potential job seekers to carefully consider their options. The negative work culture, lack of professionalism, favoritism make it an unappealing choice for anyone seeking a rewarding career.
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May 2023 by Heather Botto
We've been a customer of bobby Taylor oil since we moved here in 2006. We use our propane for our stove a fireplace. Since our kids have grown up and moved out we rarely use our fireplace and we cook once a day every day. Since we haven't ordered propane in 2 years we are getting hit with a "non use fee" of $75.00. They gave us no warning of this "fee", we just got a bill. That's awesome courtesy for your loyal customers!
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January 2023 by nancy e
WOW, absolutely amazing service. The gentleman on the phone was super nice and friendly, and was more than happy to assist me so that I could have a no contact transaction. Dakota is the young man who came to fill up the heating oil tank, and he was also super friendly and efficient and fast. They were able to come out even more quickly than they anticipated, which was much appreciated. I heartily and happily very highly recommend this company for your heating oil needs.
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January 2023 by Sylvia Strickland
I praise GOD for Bobby Taylor's Company. I had an emergency for needed propane gas for my home. Other companies could not help me. I thank them so very much.
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November 2022 by Mike Harper
I bought another property at white lake,I previously owned one and had bobby taylor oil as my propane supplier. When I moved to the new location the tank that was there was a customer owned tank.so I called and asked for a rental tank and was informed I would be on a waiting list for probably a year I was not informed that I could have one ordered for me to purchase.so after exhausting all other avenues I purchased a new tank through a local provider in Vanceboro and set it myself. This all started two months ago and the tank has been set for about a week and I still do not have gas tank filled.I am now being told I have to have a pressure testing it will probably be next week. I have never been so dissatisfied with the lack of service that I have received from this company. I am wondering if y'all even want to sell gas at this point. Totally disgusted ?
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November 2022 by Teresa Odom
Always use this company to fill our gas tank at the lake. Always on time!
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September 2022 by Angie Quist
Outright unprofessional, rude, and explosive service! By far the absolute worst company I have ever had the displeasure of working with. I was quoted $764 and they came out 2 days later to deliver the tank and fill it. The invoice was $115 more than what I was quoted. I called and spoke to David, who gave me the original quote. David stated that a part was needed and that’s the reason for the extra $115. I inquired as to why that was not communicated to me before being done instead of a surprise charge. David literally yelled at me that he will come get the tank and I “would need to find another company.” I told him that was fine but I was surprised he wouldn’t have just apologized for the lack of communication vs losing a paying customer. I didn't have a problem paying it, I just didn't appreciate the surprise charge and lack of communication. He then said, “well if you’re gonna be mad at me over $115 then I’ll take that charge off.” I said, “great thank you”…..he then hung up on me without taking payment. I called another company, that had far superior customer service and was cheaper, so I chose to go with them instead. After being treated so childishly by a grown man I had no desire to ever work with this company again. I called David back and informed him they would need to pick up the tank and that I will not being paying them a penny, to which he again screamed at me saying that he was going to put my address out there so that no other propane company in town would ever service me. When they came to pick up the tank they entered my yard without first making us aware they were even there, then left the gate open knowing we have dogs. Finally, one of the guys that picked up the tank had the nerve to come back on my property and ask my daughter for her phone number….I’m speechless after that!
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September 2022 by Jason Wilson
Awesome locally owned business where they treat you like family.
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February 2022 by Wrestling Mark
My family has been using Bobby Taylor for propane since 2017.... Great service and the employees are always very respectful..... Good Job ?
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February 2022 by Patricia Mcrae
Love them been in family life since childhood
