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February 2024 by Jeremy cox
Best car buying experience ever. CarMax as the best warranty I’ve ever seen!!!
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January 2024 by Timmy Harrell
Nice and clean. Very good service.
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January 2024 by Sherrill Morrison
Made several trips here was never acknowledged by employees!
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January 2024 by Leianna Cox
Legit the easiest car buying experience I’ve ever had. I did the majority of it from my computer. By the time I made it into the Carlot I already knew what I was getting for my trade in and I new what vehicle I was purchasing all I had to do was sign on the dotted line and go. They were able to keep my car payment in the range I requested and they gave me an amazing warranty. Will definitely be back. 100 percent recommend. Customer service was excellent!!! My credit score was average definitely not the best credit score so don’t be discouraged they will treat you just like the customer with a 800 score ?
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January 2024 by Alex Tearle
Called to get a price on a Corvette. asked if the window sticker was available. they put me on hold for 20 minutes. Eventually coming back with no more information, could not provide a window sticker or tell me the options (which makes a great deal of difference on the price and configuration) Could not tell me if it was an LT1 ,2 or 3. They asked canned questions (why was I looking for a car ?) Told me that regardless of the options the price was firm ? and eventually hung up on me ? Great Service??
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January 2024 by C Smith
This was the most pleasent interaction I've experienced throughout my automobile endeavours. Fast and effecient sale of my Chevy 1500 truck and they offered more than the dealership allowed on trade in value! Stop in and see for yourself!
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January 2024 by Jo B
I love the customer service here and have been treated so well!! I found an amazing car and the process was super smooth!
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January 2024 by Eric Meyers
Working out of state , I had an accident and decided my old car was too old to fix. Went on line and got financing, found the vehicle I wanted and had it delivered to the jobsite. Easy, convenient and painless. Thanks CarMax Fayetteville!!
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January 2024 by Alejandro Draffin
The absolute worst car buying experience in my life. And I have purchased a lot of vehicles. This is the first time that I have ever bought from carmax. Not only did they lose a check. but the actual appraisal of 5600 for the vehicle that I traded in yes it was on the contract but CarMax never paid the actual Monies to the lien holder that was promised for the trade so if you your child or anyone in your family are just trying to find a second hand vehicle do not go to Carmax on Sycamore dairy in Fayetteville they will say one thing and they will do something else again this is the worst car buying experience that I've ever had in my life just terrible Not only did they not pay the trade. But how do you go from a Base priceOf$21988 −10600.vehicle to $28000?
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January 2024 by Kody Jones
Received an offer to sell my vehicle, after bringing the vehicle up to the store I had to wait over 2 hours before they even asked for my keys to look at my car, another 45 mins later, they come back and say the new offer is less than half the original. Worst experience, never coming to a carmax again, for anything.
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January 2024 by Cynthia Silence
CarMax itself sucks. High prices, no dealing. The only bonus is the service dept is fantastic!
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January 2024 by E F
Fantastic service, everyone was attentive and fast to take care of any issues I had. Best service and pricing in town.
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January 2024 by Lee Berdaux
Easy as 123
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January 2024 by Timothy Best
I went to Car Max for a used car. They are over priced on their vehicles, but with that being said you get a lot in return for your purchase. The transaction was seamless and fast two thumbs up on that part. They have a 30 day back guarantee ?. If you find anything wrong with the vehicle they will fix it no questions. With just this is worth the extra money you pay for the vehicle.
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January 2024 by Kiera Fletcher
We purchases a truck sept 4th 2024. Took the truck to our mechanic turns out ilthe frame has been completely rusted through in spots along with the exhaust. The radiator was super glued together. They honored their return policy and apologized...... then it took till late October to pay off the original loan amount, which was about 7 weeks after the return date. By then interest had been added. The bank and carmax both said they were responsible for the interested. We've called every two weeks and get the same run around that a check has been sent. However we are going on 4 month since purchasing the car and it's still not paid off. The original qoute was 1 to 2 weeks. We are at such a lost on what to do.