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May 2023 by K. T
The staff here were polite, and the store was well organized. I was able to find quite a bit of clothes for my kids, which was nice.
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April 2023 by Brianna C.
Absolutely love how cute the outfits for babies are but the prices are ridiculous! The clearance rack isn't even clearance either, i seen stuff over there marked down 1% and 2%. That's no deal.
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January 2023 by VL Woodford
The ladies are very helpful when asked and give you space to browse. Sale prices were great. Quality clothing.
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November 2022 by Chevon Jackson
The associate at the cash register assumed I was trying to steal a $5 toy. Being that it's one of the few infant stores in town, the same toy was in the diaper bag. This happened after I was excited to see if there were any other wooden toys or anything new that came in to the store.When I called tried to explain my experience to the manager on duty, she was dismissive, rude, and sounded annoyed. Issue was not resolved.Those two women who worked that day (11/6) need training on approaching things in a diplomatic and respectful way. Also, they must know and understand that not every woman of color is trying to steal. Please, stop following me around when I'm trying to shop in peace for my baby.There are and have been cases of microagressions towards people of color that have occured at this store. I hope the employees receive training on cultural awareness.
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August 2022 by Robin
Customer service is always great.
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August 2022 by Carolyn J.
I found a lot of great items, and they are having a wonderful sale up to 50% off on a good selection of items.
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July 2022 by Susan Milton-Voels
The most adorable clothes, took advantage of really nice sale with free shipping.
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March 2022 by Queisha Na'Quay
I’ve been shopping at this store for years but yesterday I felt so disrespected and uncomfortable. Yesterday an associate was falling and staring at my mom like we didn’t belong or was going to steal. We didn’t even have purses or bags to put anything in. There were more customers in the store but her & another associate kept following us or coming up to us constantly. Then when it was time to check out she came up there to check us out personally then walked away. I will no longer shop at this store, I will just shop online.
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December 2021 by kalon
I went to this location on Friday and I wanted to get my baby some more clothes because I ordered him some from off line but as soon as I walked in the store it was a customer talking to the cashier and they stopped and stared at me the customer even walked over to look me up and down like I had no business being in the store and my husband like we was weren’t allowed in the store they’re eyes followed us around both sides of the store I felt so uncomfortable I didn’t even want to purchase anything from them knowing I had a coupon from already shopping from them just online plus it’s Christmas time who wouldn’t want to get more clothes while they have a sale but after that I would never go to this location again or just stick to online because that was a very uncomfortable experience and shame on the cashier because I know you can see the whole thing on camera it’s just weird.
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September 2021 by Caroline Solomon
I've always had a great experience at this store. I use the pick up option often and have never had any issues. Employees are kind and helpful!
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September 2021 by Pam Craver
Always ready, willing & able to send my grandchildren their clothes to Illinois for us with NO shipping charge
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September 2021 by Caroline S
I've always had a great experience at this store. I use the pick up option often and have never had any issues. Employees are kind and helpful!
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May 2021 by Ginger Watkins
Easy exchange and return!! Very friendly staff. Bought more because of great customer service.
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April 2021 by Melanie Jones
Always great customer service, and a great variety of clothes from NB to big kid clothing. I have such a hard time finding a decent selection of boys clothing for my 2yo son, but this is never a problem at Carter's. Their products are expensive, but they often have sales, and the quality of their products are worth the price.
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March 2021 by Kinika Gillis
Nice store.