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January 2024 by Marcel Victoria
The medical staff seems to be way nicer than the office clerk. Additionally I made an appointment for a TB test and when I got there it turned out they didn’t do it that particular day. No one instructed me on the timing to complete the test and they took at least 45 minutes every time I went which were 3 in total.
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December 2023 by Marc McGahee
The staff was extremely helpful and exhibited courteous service when directing me to the area I needed for treatment. In today's society, it's quite rare to find a medical staff that is professional as well as deferential when it comes to interacting with the public. This medical staff is the standard by which all should be judged. They thoroughly exceed my expectations!!! Thank you for the service you provided me.
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December 2023 by Nazjae Imes
Absolutely terrible service. I have been waiting 4 hours for a urine test. I think there is only 1 person in the back working. i’d rather travel 1 hour to insure better service then to come here ever again.
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December 2023 by Jessie Davis
Had a great experienceThe waiting to be seen for my services was not that long and the staff was really friendly and made it a pleasant visit.I would definitely make this my go to in the future for the rest of my DOT physicals.
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November 2023 by Lilly love
My experience at Concentra was one of the worst, of course when I came I was told that it would be a 2 hour wait, I was referred here from High smith express care because they said it would not take as long ?, check in was great ?, I sat for about 30 minutes and was called back and put into a room at 11:30 and at 1:29 I am still sitting in this room after being told 3/4 times I was next to be seen. If it's God's will I pray ? that I will not have to come back here no time soon.
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November 2023 by Anthony Morris
My physician assistant was outstanding. She was very patient and kind. Do not lose her. She deserves a big raise.
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October 2023 by Jeffrey Smith
The new staff is very non intelligent, disrespectful, arrogant and will not listen to the patients to perform a simple claim. Instead she filed the old claim and when I told her it was old and not my new claim she acted as if she didn’t hear me and said “your claim was denied “ and hung up the phone. And this is a workers comp claim
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October 2023 by Clifton Washington
Nice staff .clean location. The staff is professionalism and with their new online systems help move the process along .paperless one stop shop clinic very good
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October 2023 by Sandra Connor
I came here at 11:30am. I was told that they were short staffed and it was going to be one an a half hours before I could be seen.I’ve seen many people go before me that checked in after me. It’s almost 3pm and I’m still waiting. The first time I went up to see how many was before me, I was told 3 people. They called 4 people. I went up there again to ask how many people and they said one person. They already called 2 people.This is very poor service, first of all the young lady that was checking people in took my insurance information, ID, and my payment.If I had not paid already and was in pain, I would have left.No one should have to go through this when they are in pain.I did want to point out that the staff there was polite.So, my conclusion is, if you are in pain, don’t come here.
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October 2023 by Sondra Butler
The staff was great! The wait time was ridiculous. I waited over an hour for a drug screen. Yes over an hour to urinate in a cup for work.
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October 2023 by Alex Gephart
The wait time was long, but they were really busy. The staff was hustling non-stop, and they were the friendliest urgent care employees I've ever met!
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October 2023 by Matthew Bridges
Was here to do a urine drug screen and DOT physical. I was a walk in and told there was a 3 hour wait. Once I finally got called I was told they needed more urine after I performed the urine sample already. Took a total of 4 hours to complete everything along with waiting.
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October 2023 by liltooner
Great facility but the wait time for physicals/drug screen was too long. I waited 5 hours until i got called and was still there for another 2 hours.
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October 2023 by Darnell Artis
They were very helpful,nice, and professional. The doctor was very friendly and professional. And the procedure didn't take long at all.
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October 2023 by Joe Kempf
I was sent there for random drug test and was able to do my dot physical at same time. I spent less than 2 hrs there. Staff was helpful and informative