-
January 2024 by Patricia High
Excellent customer service.The work was done in a timely manner.Everyone was pleasant to interact with and eager to be of assistance.I will be returning with my vehicle if the need arises.
-
January 2024 by Blayne Toomey
David, from the body shop was so very helpful. I called because someone had hit me in a parking lot and left without leaving information. David told me to bring it on in and he’d take a look at it and see what he could do. He popped a rear side panel back in and then worked to get the scuffs off it as well. He went above and beyond and was so kind about it. I would definitely recommend, and ask to speak with David.
-
January 2024 by Deena Pittman
Outstanding expert service. From the greeting by Eric Morales to the observed customer service offered to all patrons; told me it was a professional, proficient place to service my Subaru. Thank You
-
January 2024 by Steve George
I want to commend Spencer and the team at Cross Creek Subaru for a terrific all around car buying experience. We very much appreciate the professionalism and the high level of service provided.
-
January 2024 by Skyley Stencil
I had the best experience here! I came in for a recall and they communicated everything partaking about my vehicle. The lady with black hair and long lashes deserves a raise!
-
January 2024 by Amy
Fantastic service experience. Jay went out of his way to help make my service appointment stress free. My car was returned to me with all work completed and cleaned. I highly recommend Cross Creek Subaru for sales and service.
-
December 2023 by Sarah Rusyn
From the moment we started working with Cross Creek there was a noticeable difference in care, in the best way possible! We met with Sam our first day and Emily was the gem that helped us decide to pursue our first Subaru purchase ? She was helpful in finding the right size vehicle for our family, making sure we were satisfied and comfortable from start to finish. She's the reason we'll keep coming back to purchase more Subaru's!! Once we purchased the vehicle, Corey and Keisha over in finance were honest, knowledgeable and made you feel confident in your purchase. Driving away in our Outback we had nothing short of the cheesiest grins you can imagine. We can't wait to return in the future, thanks again Cross Creek! - Jeff and Sarah
-
December 2023 by Mike
Visited Sam Johnson, Subaru today for an oil change and repair a low tire from a nail. Was greeted with a smile, checked in quickly, service was started within minutes of arriving. The dealership was clean and folks busy. Work was completed within the hour. Paid for service, and on my way. Great place to have your vehicle service from simple to major repairs. Thanks Sam Johnson Subaru for an awesome experience.
-
November 2023 by Mike Sartain
Excellent service from the sales department and finance. I didn't have to sit there all day to find out hard numbers. Of course, I did a pre qualification app online before going in which definitely sped it up. But, they were still great letting me test drive while they did the appraisal.
-
November 2023 by James Downs
Took my Legacy GT in as scheduled. Replaced a wheel bearing and did 100 point check on time and within expected cost range. Brought the car out all cleaned as well. All good!!
-
November 2023 by Mott's Motors
Always Awesome and Friendly service. The Techs and Service Department staff are always courteous and helpful. I will definitely be returning for my next service and recommending Cross Creek Subaru to any of my friends that drive a Subaru for all their service needs. Thank you and keep up the excellent work! ?? ???????
-
October 2023 by Phil Roberto
This was my first time visiting Cross Creek and I was very impressed with the cleanliness of the shop.My service advisor Maggie was excellent. She greeted me with a smile and was super friendly. I explained what I was there for and she explained the process and what to expect. She checked in with me to let me know they were close to completion and shared with me Antonio’s , the auto technician, findings and suggestions for additional service.I’m very happy to have chosen Cross Creek and even though they are 45 minutes from my home, I will use them from now on.I
-
October 2023 by Katie McCrackin
Hands down the most pleasant car buying experience we’ve ever had. From no pressure sales to the most transparent purchase of a car we’ve ever had, we were blown away by how painless and up front this experience and team were. We highly recommend and definitely will be returning.
-
September 2023 by Rachelle Gidney
This has to be one of the friendliest dealerships ever! Every time I have come into service the staff are so nice. They keep you informed and are just genuinely nice. The work on my car is always done correctly. I absolutely love coming into have my Subaru serviced. That is saying alot. My service advisor was such a nice man. He works very hard to make sure his customers are aware of what's going on with their vehicles.
-
September 2023 by Dank Memes
Ordered a part online and shipped for free (with the lowest price already) from order to my door in 22 hours. The package was professionally padded and car looks awesome.