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March 2024 by Mazda b2200
Personally, they are useless.
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February 2024 by TF Say
This place never delivered my fruit to my mother on Valentine's Day. It was never made, it wasn't even started according to their own online tracker. I had ordered from them years ago and even when they were busy they managed to get things out, but NOW they must be under new management because nothing got out this Valentine's! My mother was very disappointed and I asked for a refund after calling for 3 days and not able to get anyone! I called corporate and still had to wait to actually talk with someone! I will never order from them again and it's sad because it's such a good idea. They may be good for any other random day, but definitely not big holidays so be aware of this when you order. However, I won't order them again on Valentine's or Mother's Day. Good luck!
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February 2024 by Elizabeth Hood
I had a wonderful experience with the Fayetteville Edible Arrangements! The person who took my order was kind and knowledgeable. A huge shoutout to Tavon who delivered the order. The hospital wouldn’t accept it at first and couldn’t locate the person I was delivering it to. Tavon was patient and resourceful, and that ended in a successful delivery. He was the best!!
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February 2024 by Savvy Traveling Diva
This is by far the worst edible arrangement location this place is giving the company a bad rep. My Bf called and asked if I had received a surprise gift I told him no he said he had placed and order days ahead for an arrangement to be delivered on 2/14 ok so that’s a busy day I understand here we are 2/16 still nothing this place is supposed to lift people spirits and make them feel happy not disappoint them thanks for ruining something that could have made my day! at least have the courtesy to answer the phone, send a call, text or an email about a delay instead of scamming people! This place is ripping people off and need to be shut down!! Luckily I was able to get someone on the phone to issue a refund so she says we’ll see.
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February 2024 by Nate Wyatt
I ordered an arrangement for my wife on February 5th for delivery on the 14th, for which I thought was plenty of time. The 14th came and nothing. The order track said nothing about being late on the delivery. I called the store and the 1-800 number nothing. I created an inquiry online, still nothing. It finally came on the 15th at 9:30 at night. My wife said that she the chocolate on the strawberries was melted off and the pineapple was warm and soggy. I will not be a repeat customer.
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February 2024 by tiffany hoffman
Edible Arrangements on Skibo outta feel ashamed. My fiance ordered me a Valentine’s Day gift to be delivered to my job, and it wasn't delivered. Then when I get there, they say they are making orders as people come. I waited almost 2 hours for my order. Myself and everyone else that requested a refund or some type of compensation was completely dismissed. They just said out loud you will get a refund for the delivery charge. There was no confirmation of it. And the flowers at walmart looked better than this. Totally not worth $124.13.
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February 2024 by Rachel Smith
Thanks Edible Arrangements for ruining my Valentines Day! Hubby placed an order A WEEK AGO and was charged for an order that didn’t get delivered today. We’ve called the storefront MULTIPLE times and no one will pick up or has returned a voicemail. $100+ spent for nothing. As an active duty soldier who is also in a medical residency, my husband relied on Edible Arrangements to help him ease some of the daily stressors and they completely let him down.Needless to say, if we don’t hear back from the store with a refund by tomorrow we’ll be contacting the credit card company.
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February 2024 by BrandyNdrew Locklear
Order was scheduled to be delivered by 10am. Called the store and got hung up on 4 times. Asked to speak with management but unfortunately staff was instructed to take messages, names & numbers. Wife waited at work over 30mins for her gift that never arrived. Called for refund. Took name & number for manager to call back. They finally show up in Lumberton with my delivery hours later. Arrangement looked as if little kids made it. Presentation was horrible. Customer service was horrible. Quality of fruit wasn't the best. Had a bad experience years ago, but turns out they have not gotten any better. I never want to buy or receive a gift from here ever again. Waste of money! Unable to Post photo.
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February 2024 by Carlos Antonio
If I can put 0 I would. Ordered mine for delivery 8th of February for 11am Delivery. I went to the store and over 30 people waiting for their orders both pick up and delivery for over 6 hours. There is no organization on the orders and staff didn’t know where peoples orders were. Absolutely unacceptable!
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February 2024 by Fale McNeil
NEVER USE THIS LOCATION. UNPROFESSIONAL AND UNRELIABLE. Someone needs to return my call for a full refund since no one answers the phone there. Ordered 2/11/24 for delivery on Valentines Day by 5pm at a place of business that closes at 5pm. Its after 5pm 2/14/24 and still Still no delivery.
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February 2024 by Stephanie Smith
Zero stars would’ve been a better option
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February 2024 by J Mckoy
MY PARENTS AND FAMILY HERE
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February 2024 by Michael Todd
Disappointed… ordered an arrangement for my wife birthday and didn’t get it delivered and didn’t receive a phone call or did not get a message from nobody, had to call only to find out that they didn’t deliver it.. poor customer service !!!
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December 2023 by J. P.
Y’all I’ve been meaning to write this since September. This year I received a beautiful, delicious Edible Arrangement for my birthday. It was fresh, well prepared and stayed fresh for several days. I also got another Edible Arrangement gift for my birthday through Edible Arrangements. Most certainly I highly recommended them for fresh fruit and good customer service.?????
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October 2023 by Akisha Dukes
Clinton at the Skibo Rd location in Fayetteville was a TOTAL life saver!! So I was hoodwinked by some Edible Arrangements impersonators! Clinton was like the Superman of Edible Arrangements he took my order, sent me picture confirmation to ensure I got what I wanted, apologized that I was having bad and made my birthday surprise for my man EXTRA special!! He texted and emailed that they were in route AND DELIVERED! His arrangement and balloons were delivered EFFORTLESSLY to his job within an hour!!! My surprise went off without a hitch thanks to Clinton… like Bill Clinton. He was AWESOME and they have a forever customer. It’s my man’s birthday countdown and I’m gifting him EVERYDAY up to the BIG DAY!!! Thank you thank you thank you. I was sooooo undone with the impersonators. But Clinton and team at Edible Arrangements on Skibo Rd SAVED the day!!!