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February 2024 by Carol Hill
I love my enterprise family great customer service and this team goes above and beyond
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February 2024 by Ivan Quintana
Good service
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January 2024 by David Parker
I was 5/5 satisfied with my service. The representative I worked with was fantastic and professional. He made sure everything was in order and to my liking. I would highly recommend this location for any car rental needs in the future.
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January 2024 by Paula Reese
Customer service was too notch.They took great care of me and staff was really friendly.They made while process really easy and fast
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January 2024 by NICOLE Sampson
OVER CHARGED ME!NEGATIVE 100 STARS!!!!!!!A light brown skin male employee started to help me. He then took 20 minutes to help a heavy set white woman who came in after me. The wait time was 30 minutes because he was the only one working and took so much time with the white woman. When I was finally helped I was told this location had no cars, trucks, or vans available. They only had SUVs. 11/17/2023, I was in an accident. My insurance had rental coverage on it in case of an accident. I was told that I had to pay $9 a day extra because they only had SUVs. So because there was no cars I had to pay extra. MAKE IT MAKE SENSE! NOT MY FAULT ALL THE CARS WERE TAKEN! Most Enterprises will charge the same price if they only have 1 type of vehicle. NOT THIS LOCATION. $300 for deposit plus $9 a day for 20 days. I returned the SUV for a small car because $9 was a lot. This location then told me if I keep the SUV for 4 more days it would be $14 a day instead of $9. So I return the SUV and was given a 2022 dark blue Malibu that stuck badly. The detail employee put small air fresheners in the vent to try to cover up the smell but it didn't work. Because of the horrible smell I returned the vehicle 2 days later and got smaller vehicle (Nissan Altima 2023). My Experience at this Enterprise was bad. I was charged almost $500 with rental coverage. I haven't had any good experiences with any Enterprises!!!
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January 2024 by Heiress23
Love the gmc terranium great staff
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December 2023 by Sylvia Williams
They were professional from beginning to end.
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December 2023 by Michelle Williams
Easy return
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November 2023 by Asia Unroe
This enterprise in hopemills The only one that has good customer service the only one that will get my service ever again
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November 2023 by joe dirt
Great staff!
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November 2023 by Mel
Two reservations in a row and still I do not have a vechicle.
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November 2023 by Donna H.
Friendly employees very helpful and great and smoothe transactions easy to work with and great communication
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October 2023 by Lanena 87
If you need a RENTAL this location is the place to go , they so helpful and have all the knowledge to get you set up and on the road .I went to all the enterprise around and nothing it was like they didn’t care for the situation I was going thru , but soonest I spoke to SOPHIE she got me a car in a matter of minutes it was amazing to see how quick she got my paperwork and I was On my way! HUGE shout out to Sam , Sherrick ,Kat and Chris go get you a car today ????thank you guys .
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September 2023 by Shanaya Mitchell- Hogan
They handled their business! Cat gave 5 star customer service and the rest of the staff was polite and helpful as well. They all seemed to enjoy their job and each other.
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September 2023 by Duncan Edge
Great experience and the staff were excellent! Hats off to Sam for making sure that we had everything we needed. He worked hard to get us the vans and cars we needed in a pinch. Thank you, Sam!
