Firestone Complete Auto Care in Fayetteville, NC is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The service team is super helpful, patient, and generally able to resolve most automotive problems. Customers report excellent and polite service, with efficient work completed quickly. The business is noted for taking care of customers and their cars, performing thorough checks and even redoing services at no cost when needed, which builds loyal, lifelong customers. However, multiple reviews state that the cost is astronomically beyond fair, on the expensive side, and beyond reasonable pricing, despite the reliable and comprehensive service offered for every make and model.
Team was friendly. My initial service was good but there was an issue with the work. I took my car back and they corrected the mistake.
March 2025
Service team is super helpful, patient and generally able to resolve most automotive problems. The cost that they are being required to charge from the corporate offices, on the other hand, is astronomically beyond fair or reasonable pricing.
December 2024
I called Wednesday they had the tires there by Friday for my appointment on Saturday morning and then had all 4 tires on and an alignment done before noon on Saturday! Very polite only issue I have is they are on the expensive side thank God I have their charge card.
