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December 2023 by Ingrid Burchett
Carolyn Bohnert helped my Husband and I today with a Christmas present. If you’re looking for high quality jewelry with friendly service then look no further! Everyone we spoke to today was very friendly and helpful but Mrs. Bohnert went above and beyond for us! I highly recommend Helzberg Diamonds and Mrs. Bohnert!
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December 2023 by Mark Fazzio
Carolyn and Patricia were very kind, helpful and patient. Especially with the large number of items I had for cleaning and inspection. Their customer service is greatly appreciated.
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December 2023 by Ronald Averion
Ashley and Carolyn were amazing. We came in with little to no idea. I hate picking out rings, they talk through everything with a step by step process. No pressure throughout the whole process! Would come back and recommend these two. Thank you!
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December 2023 by Clint Oneal
These are the best people to deal with hand downs they went out of their way to make sure that I got the best Engagement Ring set at the best possible price they sat down with me and my fiancé and took time and great patience to address all of our concerns and questions about our major investment. I want to personally thank Ms. Carolyn and Ms. Laura for their hard dedication and the store manager Ms. Abby for really taking the time once again they took me and led me to the promise land! I highly recommend Helzberg for all your fine jewelry purchase. Clint O’Neal!
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December 2023 by Shannon Page
Carolyn and all the staff made my dream happen. I loved everything about my ring and and blue diamond. Mine was stolen from me while I was in the hospital I was heartbroken. So Carolyn, Isabelle, Nina, Ms. Abbey they're all amazing people thank yall so very much.
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December 2023 by Rae baby
Very happy with it my purchase! Ashley and Carolyn were very helpful in helping me find a necklace for my boyfriend and I was able to do layaway and pay said layaway over the phone something that will help me pay it off as I get off work late and work most day super great place to shop!
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December 2023 by Timothy Hailey
Ms. Abigail and Ms. Carolyn was very helpful and polite gave us an A one service. Great deal on our 15 yr Anniversary set.
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November 2023 by Tammie Whiting
The Dana Show was so much fun! Made a beautiful piece to wear and hand down when the time comes. Thank you so much to all the fun loving knowledgeable staff ❤️
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September 2023 by Jupiter
Went here to see if they can assist me with getting the perfect wedding band for such a unique engagement ring, not only did they find me a beautiful wedding band they also help me custom make my fiancé wedding band. Words can not describe how happy i am. Both our ring goes perfectly together. They were so patient with me and were more excited then me through out this process. A huge thank you to Abigail F. and Carolyn B. Y’all help me tackle what I thought would be the most stressful task of this wedding and turned it to the most pleasant and fun experience.
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September 2023 by Jarmarle Arnold
Very professional ladies whom were very knowledgeable and experienced in their craft. Rita and Laura made shopping for jewelry fun with their joyful attitudes. We will definitely be back to the store for future shopping.
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August 2023 by Jay M
Mrs. Carolyn was Amazing. Called to ask a question about earrings and told her a day I could come in. She gave me updates and had the requested diamond in the store and waiting on me. Customer service was impeccable. I was in and out with exactly what I wanted. Thank you for making the process so easy.
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August 2023 by Tay B.
Me and my boyfriend been told 2 different dates when we was getting the ring last time we came to get the ring. They told us we was getting it today. Today comes around we planned everything wasted our money with our family planning event just for our ring not to be here we wasted 3000 dollars on this event food and pictures i never in my life been so upset with a store that suppose to be embrace people happiness and fulfill there moment instead we been giving the short end of the stick. Should have went to pandora like i was thinking the first time now when we get this ring i won't even care for it anymore literally ruin what was suppose to be a special day. Then the lady don't even care about how we feel as customers maybe it becus we're black overall i will never spend my money in this store again
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August 2023 by Richard Manwarren
Abby had me at hello! She was professional, helpful, sweet and accommodating to our needs and wants. I’m looking forward to coming back for another heart stopping piece!Abby, if you’re reading this, “wonder twin powers activate!!” ?
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August 2023 by Jeremy Richardson
Ashley was tremendously helpful. She helped my wife and I find the perfect watch. My wife has been looking for months to find the perfect watch, and Ashley’s professionalism, patience, and kindness were the reason we came back. Job well done, Ashley.
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August 2023 by Crystal Cruz
All associates in this store were extremely welcoming. We went to several other stores before this but Helzenberg Diamonds in Fayetteville had not only the best selection but very helpful and patient staff. The diamond room was super cool too. You will not be disappointed!
