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March 2024 by Larry Girdner
Very efficient, knowledgeable, and friendly. I will definitely continue using Amanda as my tax professional!
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March 2024 by PickSpeedy Llc
Last year I got my taxes done by these clowns and all of a sudden the people have done my taxes for me don’t work there. My tax file has and it is locked and nobody in the company could access my stuff for whatever reason thank God they’re liable for any screwup on my tax report and not me but I’ve reached out to the company physically I’ve called them. I’ve emailed them and nobody wants to reach out back to me with my information that I should be entitled to, after all, if I have somebody doing self preparation for me using the same tax system that would hurt me a lot knowing that you guys screwed up so bad that my account not just on my end but on Jackson Hewitt’s behalf the file remains locked the new lady, and there is absolutely professional and nice and friendly but however, this review isn’t about her. It’s about the faulty company she works for. And the corporate office is hilarious they gave me the runaround only to tell me maybe I have to re visit their physical location
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September 2023 by Angela Gray
I was very pleased with Rhonda Jordan’s professionalism, proficiency and personable demeanor.
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April 2023 by Amy Ludlow
Never showed for the appointment. I work all day every day and to find the time to sit down and work this out with someone is hard to figure out. Waste of time
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April 2023 by DKV DKV
First time using this service. Had a great experience and the associate that assisted me was very professional and friendly. Will use again.
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April 2023 by Jacqueline Williams
The tax worker was efficient and knowledgeable, but disappointed with no coupon or incentive from Jackson Hewitt Tax Service, after being a 5th year customer. Price for tax preparation was experience to say the least.
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April 2023 by Cherry S
I had a great experience and my tax preparer was good.
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March 2023 by Laura Campbell
The service was nice and friendly and informative.
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February 2023 by Virlgor Mclean
I have been getting my taxes done at Jackson Hewitt for years they or great.
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January 2023 by Jacquees Gilchrist
They are very good at what they do and I am very pleased at the business that are being supplied to me!!!!
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July 2022 by Dee Mcqueen
This people really have no knowledge about their job, and not willing to help once they get their money. Rude as can be. Today may have been the day I change my tax people cause why be that ugly and distasteful
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May 2022 by Edie Finau
We have been to Hewitt for the past 5 years so we knew what to expect. We waited about 5 minutes even though we were walk in. Our tax preparer was friendly. She was very professional and explain our taxes each step of the way! We went to Cliffdale plaza in Fayetteville North Carolina. Recommend going there for tax preparation.
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May 2022 by Latasha Bailey
I wouldn’t even give a star. This is the worst experience I have ever encountered when it comes to accuracy, communication and keeping their word on customer mission statements. No one seems to know anything when it comes to follow ups on customers.
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May 2022 by Kirk Dewdney
Thank you for your professional staff, tax season is a hassle for some of us, but you accumulate the appropriate information, and help get us through, I look forward to next year, with you guys, Thank you
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April 2022 by Michael Cameron
I never done my taxes I do not feel they maximized my refund even says on the paperwork i helped maximize your refund and identified these credits and deductions they did not if I didnt have the paperwork I should have been given the option to get it I even told them I had a retirement savings she acted like I didnt matter either way but says under the maximize your refund there is a credit for 169 for retirement savings that I didn't get or the earned income credit that I didn't know about