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September 2023 by Timothy Richard
The clothes are great. I love the clothes. The most important thing is customer service, I love coming to this store because of Linda. Her customer service is 100/10, yes 100/10 no mistake. She makes you feel like family, and that was my first time meeting her. I came back for the clothes, but also the shopping experience with Linda.
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August 2023 by TL Nikolaou
Incredibly helpful staff that takes their time to get to know customer needs and match them with what fits them most. Very impressed with level of service and professionalism.
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June 2023 by Sharon Egitton
My husband purchased a tuxedo shirt sealed in its packaging from this store yesterday to wear with his tuxedo to a wedding we are attending today. When he took the shirt from its packaging to press it before wearing, he discovered it was missing a cufflink. According to a sales associate I spoke with, the singular cufflink is only for display. Although my husband has his own, he didn’t have them with him. It would’ve been kind of the sales associate he purchased it from to ask him if he needed cufflinks for the shirt instead of finding out an hour before the wedding that he doesn’t have what he needs today. Guess he won’t be taking off his jacket at the wedding. Jos..A. Bank should consider adding verbiage to the packaging, indicating cufflinks are needed. This is very disappointing.
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June 2023 by razorbaghdad
I love Jos A. Bank for their quality clothes and shoes! Their clothes is for the professional or for everyday wear!
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June 2023 by Love Bonita
Great customer service wish I got the young lady name but she was very helpful helping me and my fiancé.
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May 2023 by Sarah Weiler
Excellent customer service from Ed and his staff today. I’m a clueless mom about menswear with a husband who is deployed and Ed knew everything that I didn’t. He was kind, friendly, knowledgeable, helpful, and not pushy at all. This is the best Customer Service I’ve ever received in Fayetteville.
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May 2023 by Kaleb Knight
The staff at this Jos A. Bank are great! They do their best to help each customer in a timely manner which is quite the feat considering they not only work the register but assist in tailoring/other duties. Due to how busy they are, the length of time that alterations take is longer than other places I've been.
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May 2023 by LaRue Shipp
Wow, what a great experience we just had. Kayla was the young lady that assisted us today. She was very patient and knowledgeable with suit selections. She made this experience worthwhile. Will definitely be back.
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April 2023 by Troy Emig
The selection is great, and I assume the quality is just a good. I had a customer service issue with a gentleman working there, but that has been addressed. They have since gone above and beyond with their customer service, which we greatly appreciate.
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April 2023 by Almalik Harris
Very friendly they didn’t have what I needed but will be back. Good customer service
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February 2023 by D Arnold
Great job by the sales-lady who helped my son pick out a dress shirt. However the man at the register didn't leave a great impression. After dropping the shirt in the bag (no hanger), he said just put it in the dryer when you get home, and it'll remove the wrinkles. Not exactly the service I expect at this store.
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January 2023 by Antonio Cunningham
When I first walked in I was greeted by Alexis she was very professional, helpful, also she was very knowledgeable about everything, first time being here I would definitely be back thanks again
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October 2022 by Fenn French
The woman that helped me was great.Some real values on the clearance rack. $4 leather belt
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October 2022 by 8 Bit Tech
How have I not been here before? I was driving by and decided to check out an option for a new sports coat. I was greater by a lady who was knowledgeable about the products and qized me regarding my interests. A few measurements later I had a table of options presented for me to try on, mix and match and provide feedback. After each item, the table was restocked with items reflecting the feedback and within a few minutes I had enough new clothes for the entire business week. Thank you for taking care of my wants.
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October 2022 by Timothy Ingram
How have I not been here before? I was driving by and decided to check out an option for a new sports coat. I was greater by a lady who was knowledgeable about the products and qized me regarding my interests. A few measurements later I had a table of options presented for me to try on, mix and match and provide feedback. After each item, the table was restocked with items reflecting the feedback and within a few minutes I had enough new clothes for the entire business week. Thank you for taking care of my wants.
