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January 2024 by Candice L.
We walked in to the restaurant, no one was there to seat us and no one was in any of the booths, so we sat ourselves and waited, and waited. I actually got up and went to the bartender to order, and she told us a waitress would be out, so we waited and waited again. Finally, a waitress came out and took our drink and appetizer order and then we waited 45 minutes for our appetizers and to order our pizza. Absolutely ridiculous service as we were the only people in there for at least 30 minutes. Then we went bowling and not one time did a server come up to us, it was a terrible experience, and I definitely would not recommend main event. They did comp half of our order but we spent over $100 on games and food and it was a complete disaster. Kind of ruined my son's big birthday
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December 2023 by Han Jang
Came here for a bowling reservation with my family, on a Friday early evening. Was a little skeptical after seeing the reviews and knowing it had opened relatively recently. But everything went smoothly. Staff was friendly and quick. Ordered a few drinks and food to our bowling area and it was all as expected for this type of venue. Would go back again!
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December 2023 by Jeylun Walley
Came with a Group of friends visiting from out of town. Did laser tag first which was fun. After that we went to bowling. After waiting a waiter/waitress for 15 minutes we asked the staff and they said they’d send one over. After waiting 20 more minutes we asked again. Finally after waiting 15 more minutes we only had 10 minutes left to bowl, we asked again about the waiter/waitress even though we felt it was pointless. At that point I asked if there was anything to be done to help compensate or make up for the bad experience and they said all they could do was say sorry. Hilarious enough with 5 minutes left to play we finally had a waitress show up and offer to take our order. In addition to this we had the previous bowlers dirty dishes and left overs left on the table in front of us for the entire time we bowled. Definitely a shockingly bad experience this go around. My friends visiting swore to never come back. I would almost prefer Lafayette lanes because they at least won’t tell you a waiter is coming when they’re not.
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December 2023 by Alex Rhoden
Just went recently for my first time loved it, I mean loved it had lots of fun with my girlfriend and cousin that came down from Maryland with his girlfriend. Employees here are really nice and fun to be around
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December 2023 by Larry Watson
Had way more fun at this place than I thought I would have. Went there for a event and everything went smoothly. I don't like that they wouldn't let us take any of the food home and they came and picked it up pretty fast. As far as the gaming went everything was great. We got there early and the kids were able to move freely without getting into any trouble.
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November 2023 by Kimberly Miller
It took me an hour to get a glass of wine from the waitress. After that, I just went to the bar for myself. The bar was quicker, but not by much. And the place was LOUD!! But the kids thought it was great and had a good time.
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November 2023 by Val Street
Good place to go, relax, and have fun. I enjoyed the food. I have not visited the bar area (don't drink and always have children with me), but it looks festive. The bowling area and the large Ms.Pac-man.... my favorite. Fun for everyone.
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November 2023 by Chocolate “ChocolateSweets07” Lundy
Sat at the bar. Staff was friendly and attentive. Food was was good and came out hot.I didn't play any games, but the game prices are a little high which is to be expected.Great place to hang out..
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November 2023 by Keona F.
The customer service at the bar was not good! Upon entering the bar, the bar table was not clean and the bartender (Joy) didn't want to clean it. I requested it to be cleaned 3 times and finally the bartender cleaned it. She never came back to take our order and after 30 minutes, another waitress (KiKi) from the floor offered to take our order. I must add she was very pleasant and friendly. Waited too long for food to come out and when it came out the dip was cold, some of the cheese was not melted. I was not happy at all about this place and will not be going back.
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November 2023 by Candi R.
Main Event is simply another Dave & Buster's. A lot of overpriced games (you get a card, put money on it and swipe away). My cousin, her children, my son and I went. It was super crowded, so her daughter wasn't able to enjoy it. Our sons had a great time playing laser tag and a couple of other games. When it came time to redeem the tickets, everything of value was simply too out of their ticket range. He basically left with candy!We wanted to get in at least one round of bowling, but the wait time was so extreme. Very disappointing.
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November 2023 by Cast C.
My experience at Main Event Fayetteville NC Got there at 4:30 PM went on over and checked in to get a table to eat. The host said it would be about 45 minutes to an hour, great. It's a Saturday of course there will be some wait time. Got our check in time for a table at 4:37PM. I knew that we were going to play some games and see how long it would be to get a lane to do some bowling. It was going to be two hours before any lanes came open. Went on to play games and just check the place out. This is where everything started going downhill, 45 minutes in went back over to check our table status. Host said that we won't be seated until after 6PM something about staff shift change and not having enough wait staff. Shrugged my shoulders & just said Okay. Told one of the female staff that the ladies' room was a mess stall out of paper. She looked at me like I cussed her out. Said she would tell someone and she kept it moving, Okay. 5:56PM table ready text came in headed right over and sat down. Two tables were seated near us after our order was taken an 8 top and a 4 top. Got our drinks and was waiting on our food. We were seated right next to glass so we could see right into the food prep area. The four top got their drinks, then got their food Hmmm. Then the 8 top got their drinks and some wings. Stopped our waitress asked what the status on our food, she said I will go check. She came out not with our food but the food for the 8 top Hmmm. Stopped her again and asked about our order, I will check it should be up. This whole time I was looking into the food prep area and saw our food just sitting being moved every now and then by the person handing the orders out. 6:43PM our food came to the table as I watched out waitress grab the food that was ours from being moved around. Cold Tarter tots, Cold burgers, Cold wings, Cold fries!!! The only hot item was my kid's pizza. She said that it all just came up. Yeah Noooo!!! It would take another 15 to get hot food, again Nooo. Our mistake for going on a Saturday, Won't do that again. Game Area 7 out 10 Staff Friendly 2 out of 10 Food service 2 0ut 10 We will never go back on a Friday thru Sunday. So next we will try them on a weekday to see if service is better.
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November 2023 by Sophia D.
The food was 10/10. Everything was hot and delicious. I was really pleasantly surprised. Family of seven. We ordered chicken nachos, cheese burger, boneless chicken, bone in chicken, and kids chicken strips and pizza. All came out great. The service was adequate and prompt, not friendly but present. Did what was necessary. I know it's newer and in the gaming side you can tel. The atmosphere was more unorganized and confusing. There were many ppl on the floor just standing. Our server informed us the. Are we purchased could be broken down to smaller cards but when we asked we were denied. We had to speak to GM Derrick who honored Tarryns (servers) word. Overall we enjoyed our visit.
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October 2023 by Gavin Tramell
We had fun but the inflation of game prices was a lot. The staff were very friendly and helpful when things didn’t work correctly or we needed help. The bar was kinda slow but we still got our drinks. The selection of games was okay.
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October 2023 by Janifer Reyes-Antonio (Jan)
I had so much fun the restrooms where supper clean and all the games aswell...we had the private room and the service was awesome...I recommend it's vary family oriented. We had a blast...
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October 2023 by Cleris Sanchez
Crazy, hectic, doesn’t seem like employees are trained very well nor treated very well. We were bowling and the lady who was there before us skipped out on her bill and the waitress was so scared to get in trouble she just paid for it!I spoke to a manager and told them that they need to give her money back.But very unorganized, must be very careful if you have younger kids there.Main Event, treat employees better—pay them more than $7.25–give them proper training.