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November 2023 by Kimberly Bakhakh
Perfect place to get a message and facial. Super clean and very professional about your comfort level of pressure and how you want to dress for any service. I have the membership to save some money as I need a message often for chronic muscle and joint pain. I like it because you can roll over any service you don’t use and I’ve gifted a few to family and friends.
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October 2023 by Burrell Clark
Today's spa experience at Massage Envy on Ramsey St. was awesome. Our Masseuses Cristina & Neesha hit every spot. They would have you feeling like a brand new person. My mom esthetician Bamb had my mom facial skin baby smooth. We will definitely be back again for more.
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September 2023 by mary williams
Experience soreness and pain in the neck area. Will discuss on my next visit.
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September 2023 by Erica S.
Wonderful masseuses but very poor customer service. I moved out of the area and have been trying to cancel my membership for months as I haven't found masseuses as goof as the ones I have seen here. The representatives answering the phone state that they are unable to send the cancellation form to your email because a member concierge person or a manager needs to do it. The manager never sent me an email with the form and I still keep getting charged.
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August 2023 by Jena Faircloth
Love, love my results! Went in to Ramsey st. Location and had a chemical peel with Bambi! Very informative, knowledgeable about products, treatments and techniques! Already pre-booked my next appointment! Definitely say a 5 star experience ?I don’t normally do memberships with places l like this, but already considering ?
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August 2023 by Elise M.
First time at this location & had a great massage. Edith was wonderful and did a great job. Very experienced and listened to my concerns and journey with back pain. I'll be back next month.
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July 2023 by Andy L.
My old aging body needed a monthly membership and so I signed up with ME years ago. Monthly membership will afford you to get either a monthly 60min massage or 60 min customized facial. I was visiting back to the area from Overseas and it just so happen that I am due on maintenance. I booked an appointment via the app days ahead. As usual like other locations, I received a text message 24hrs prior to confirm or cancel my appointment. Confirmed. I showed at this location on my scheduled appointment, got greeted and all. Front counter staff explained to me that since this location is not my parent location, I had to pay extra charge which it was not issue. I just wished I knew it before confirming my appointment in the app. It was minimal fee. On that day, I actually had both massage and facial since I banked lots of hours. Both experiences were awesome. The staff are very courteous. Parking is little bit tight since it is shared with other establishments in the strip. I will come back here for sure whenever I am in the area.
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February 2023 by Shanna Mcclurkin
I had Neesha and she was EXCELLENT. She was polite enough to let me stop during the 90 to take a quick call! She still did an excellent job with firm pressure all of my muscles and knots had been worked out. I was sore but I'm a good way. She is extremely thorough and did a wonderful job. It felt wonderful.
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November 2022 by Fay Fletcher
I have been coming to Massage envy for about a year. It started out as a Christmas gift from my husband and has evolved into a much needed commitment. I have only seen Carrie at every appointment and while I cannot attest to the other therapist I can definitely say Carrie is the best of the best ?. The first time I got a massage she knew instantly that there was something going on with my back without me telling and since then I see Carrie once a month.
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August 2022 by Derek Camp
This review is location/person specific. I had to go to two other locations before I found someone who was worth the $65 monthly fee. Cristina is amazing, always listens to what is hurting, adjusts her massage, and knows what she is doing. She is the reason I haven’t canceled my membership.
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July 2022 by Mariah Arterberry
Just got a massage done at this location and it was mediocre. I have really bad tension headaches and she didn’t massage my neck/shoulder areas. She focused more on my back instead. I was hoping she would work towards releasing that tension, but that didn’t happen. Very disappointed. She seemed as if she didn’t want to be at work and the service she gave matched her energy. Definitely NOT worth $130.
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June 2022 by Matthew Limone
This is not a review intended for this location specifically, but more of a review of Massage Envy as a whole and my experience with their membership program. All staff at this location have been friendly and professional and I’ve thoroughly enjoyed all of my massages.The membership program is a completely different story. The contract lacks transparency when you sign up. I’m sure it’s in the fine print somewhere, but it’s a yearly contract that bills monthly meaning you can’t cancel until after a year. There is nowhere on the site to see how many massages you have acquired to your account. Availability for appointments are usually more than 3 weeks out which makes it difficult for someone with a constantly changing schedule.If you definitely know you’re going to get a massage or service once a month or more and can schedule appointments well in advance than the membership makes sense. I would caution signing up until you’re certain though due to the cancellation process being confusing and involved.
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June 2022 by Layshia
Everyone I've interacted with here have been really nice & professional. Except for one awkward guy, the goods outweigh the few awkward moments from one masseuse. Majority of the massage therapists have been amazing at their job and friendly ? The one back facial I've gotten at this location was great!
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May 2022 by Kade Hewitt
Phyllis was awesome. I asked for firm to deep pressure, and she really exceeded my expectations with her professionalism and acumen. The prices are high, and availability is more than a month out...hence 4 stars. Not indicative of the therapist...definitely business availability and pricing.
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April 2022 by Sherrie Mitchell
Justin does a phenomenal job. Definitely will return.
