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February 2024 by Shondell B.
This is the most worst bank ever in history.if you ever get scammed and you have direct deposit they will take your whole check and you want get your money back even if you show all proof that you had no knowledge of they don't care and they are so rude and careless no good customer service I don't want to give them a star but I have to to put my review in I rate them as negative star.
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February 2024 by Vivian Scott
Amazing!! Always great service
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January 2024 by Trenia Pevia
No help... smh... with car title.. with other issues..Wtw kinda service is this?
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January 2024 by Brian “CoFii” Adams
Not bad, not great. It is all about first impressions, and unfortunately this branch needs to deliver a better product.As a first time customer, trying to open a bank account, this establishment did not scream professionalism.Pro:- easy process to open a bank account- $5 minimum deposit- left with an ATM card- left with everything needed to set up an online accountCons:- entire building felt like I was inside a sitcom. No roof, no explanation.- every employee was wearing casual or as close to business casual as they had- Long wait times- smallIf I did not know or did research about navy fed before, and I judged this company based off 1st impressions, I would take my business elsewhere. When I did get seen, my employee was very fast and efficient. All they need to work on is the front facing impressions.
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January 2024 by Terry Shipp
Friendly and respectful
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December 2023 by Al Pendy
Very helpful and professional aiding me with financial advice.
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November 2023 by Caitlyn Wiese
This bank is a joke. It took 2 days of hunting down all of these specific details like the day I was issued my drivers license when I was a teenager????? And then almost a month later turns out apparently my info was never given to them and I have 0% access to my funds that they required to receive 100% of. Then Andrew wasted a good chunk of mine and my husbands evening to basically tell us tough luck your wife doesn’t get to eat.
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November 2023 by Kay Pasch
I hate they changed their hours to 5pm when it use to be 5:30. Makes it harder for the working class to get to the bank on time.
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October 2023 by Sino B.
Great Service in person and online. They try to do their Best. When I have problems, I have 85% taken care of. Glad to have more ATMs coming about.
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July 2023 by Joy
Do you have to be in any kind of military services to be able to open account with Navy Federal Credit Union?
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June 2023 by Amanda Dykstra
Every time I go to Navy Federal especially at this location I always receive outstanding customer service. I’m currently going through a divorce and needed legal documentation done. When I had to call my ex husband for paperwork he was extremely rude to me and the representative. The manager Joshua, could see my distress and how both myself and the representative was being mistreated. He was so kind to both of us and was super helpful to me and the representative. This bank has always been professional, flexible, and kind to me with all my financial needs. I will continue to bank with this bank forever!
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May 2023 by Angel Segarra
PenFed and NavyFed have the best rates around Fort Bragg area. I had bad credit at the time and NavyFed helped me get a vehicle.Their Skibo location is small, but efficient.
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February 2023 by Linda Swinton
Nakisha at the Skibo location, was amazing! She went above and beyond to ensure that all paperwork involved with my sale was handled for me as well as the buyer!! She was awesome and had a great attitude!!! Her service and kindness was greatly appreciated.
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February 2023 by Alexandria Carrell
The staff are friendly and the service is fast. I enjoy visiting for all of my banking needs.
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February 2023 by Michelle James
Branch is very customer friendly, and the inside is very clean and clear of any clutter.
