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January 2024 by Rayven Hoffman
Patrick helped me out when trying to change out a light, while we were working in the cold! Him and the manager got everything fixed up, I always appreciate going to O'Reilly's above any other auto parts store. Always great with customer service, prices, and willing to help!
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December 2023 by Kelly Hunter
Mike at O' Reilly Auto on Yadkin Rd is wonderful. I needed a new head light, he replaced it within minutes and I was on my way. Great customer service!!!
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October 2023 by Julio Gonzales
Staff very engaged and helpful.
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September 2023 by Mr. Nieves
Best store in town to get or find parts. Top Notch Customer Service. I ALWAYS Treat the employees with proper respect, and employees will go out there way to satisfy customers.Thank you to all employers at this location.
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September 2023 by M H
Horrible service at the counter, does not know how to do their job and racist. Was told there is no way to cross-reference part numbers from the start. It's funny how I went to the O'reilly store on Owen Drive and they had no problem and very Knowledgeable.
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September 2023 by Jeremiah Hamrick
Good parts store. Staff was helpful with code reader and parts selection.
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July 2023 by Justsomeguy
I have been to this location many times over the 5 years that I've lived in Fayetteville. I'm always in and out, staff is always polite and professional, and they always listen (even when it has nothing to do with their job description.) Like when I had just lost my dog of 14.5 years. I was just SO distraught and entirely alone. My husband had P.C.S.ed just 6 days prior. Despite probably coming off like some kind of nutthe young man behind the counter showed compassion and kindness by listening (I really was beside myself and just COULDN'T keep it in. Of course, I was a bit embarrassed afterward) but also kept the line moving.
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April 2023 by Ang Gaffney
The employees were very helpful and glad that I went to this certain auto store. Manger was very kind and understanding. It’s very rarely that I rate a 5/5 when it comes to writing reviews. ✝️???
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April 2023 by Edward Swinton
Clean store, look carefully you might drive past, friendly staff
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April 2023 by Antoinette Weathers
Very nice workers helped alot
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November 2022 by Chrundle T. Great
Great staff, very helpful and polite. They even helped me install my new battery because I did t have any tools with me.
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October 2022 by Aaron ratliff
Staff is super helpful! I have come here multiple times for a few different things and left better off than I got there. This last time I was there one of the staff stayed with me the whole time and helped me make the most informed decision. This location will always have my business.
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October 2022 by Gina Simon
The rep was very helpful in assisting with diagnostic codes.
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July 2022 by Brooks Birdow
Thank you kelvin Excellent service
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June 2022 by Leon Thornton
I called to get prices for my vehicle and spoke with the store manager who quoted prices for rotors and and said the items were in stock. I went to the business after work only to find out that the prices quoted were wrong and the items were not in stock. I was told the items would be in at 730am the next morning. I departed and informed them that I would be in the next day in the afternoon. I showed up the next day at 3pm and my items were not there. I was then told they were on the way and it would be there in 30 minutes. I left and went to another store and returned 45 minutes later. My order still was not in the store. I asked for a refund, went to my car to get my receipt snd when I returned the items eere there. This is not satisfactory. The entire staff need quality training and customer appreciation training. TRULY DISAPPOINTED!! I will not be returning nor recommending anyone to patronize this location. The store manager had the opportunity to fix this problem but failed to get involved.
