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January 2024 by Nathalie Roussel
It was my first time there and these people were very patient with me.
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January 2024 by Diamond C
I haven't been in a party city in a min and this was my first time visiting this one.I was not greeted upon entering.The store was a mess.I don't remember them not having costumes like this, I thought costumes were a yr round thing for them.I would say if you are looking for basic stuff, mainly by color, baby shower, wedding, candy, Christmas, balloons, and new years stuff then maybe visit this place but they didn't have any of what I was looking for.I wouldn't bank on them having a lot of costume options. I was looking for 70s,80s, or even 90s, (work event) Snow White stuff (Disney trip) but they didn't have much and what they did have a saw for cheaper online!So don't wait to look for costume stuff banking that this Party city will have what you need... or if they do have it, the sizes and prices are crazy compared to online.Spirit of Halloween, Amazon, or even dollar tree for some the decor they had would probably be a better option.
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November 2023 by Entertainment tube
horrible store empty two employee that seem like they don't want to work and you can't find anything party city in Fayetteville look like it's going out of business not welcoming employees make you feel like you preparing a party for a funeral empty shelf and expensive
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November 2023 by Elena Del Castillo
Overpriced, rude employees, hardly fully stocked, just sad all around
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September 2023 by Sierra Yolanda
You would think the people working here would be pleasant since it’s a “party” store, I experienced the rudest manager named Kim, she was rude to 3 customers and also her own employee. I’m from out of town and I’d never visit this store again.
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September 2023 by Deidra
I was greeted in a very welcoming tone when I walked in. The store is so organized and the employees are ready to help! I recommend this place to anyone who has an upcoming event!
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August 2023 by Charles Reed
This place is a dump! Dirty. Employees acting like fools talking about personal business. On the cell phone and not a manager in site. I left and went to Walmart.
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August 2023 by Heather Simpson
I have ordered from the Party City on Skibo 4 times over the last few months (4 major events, today a smaller cheer event) and paid for same day delivery/tip charge. EVERY single order I’ve received has been wrong. Today topped the cake when I got all the wrong color balloons. I called the store as our major event is in 45 minutes only to tell me I need to drive 30 minutes to their store to get a refund for the balloons I didn’t receive. To make it worse, they put me on hold for 15 minutes (last time it was nearly 40!) in hopes I’d just hang up. I 100% know it was was not true that I needed to return to the store (again, 1 hour round trip and I have 4 small children/my event is in 45min) bc in the past - all THREE other WRONG orders they had to refund partially over the phone.My company (that our family owns) also does large business with Party City but we typically pick up when for that so we can make sure the order is right (it often isn’t). We will never do business with them again. This is THOUSANDS of dollars every year… terrible customer service.
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July 2023 by Dawna Cockerham
At first glance, the store looks organized and nicely priced- until you get to the register to pay. Walked up expecting to pay around $18 based on the prices listed on shelf, walked out paying over double. Nothing is in the correct place, although it looks so. On the left, $4 from Popshelf. On the right, $6 (listed as $1) from Party City. PopShelf has bigger and better quality, so you can clearly see why $1 would be a reasonable price for Party City's. Sales clerk was friendly, but we won't be returning.
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June 2023 by Tina Royal
Wow! What customer service! Thank you to Jamie and the whole staff. When Jamie realized my pickup order had the wrong item she and the other employees searched the entire store. Her diligence finally paid off in the last place she looked. All of this with a smile. CUSTOMER SERVICE is alive and well here! Thank you.
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June 2023 by Jalil Freeman-DeBrow
Great place, to get party appliances or tools for inside as well as outdoor accommodations. And even on top of that you can even extra cornhole bean bags from hear too.
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May 2023 by Mirna Gonzalez
No Mario bros invitations. This store seems very limited. Amazon is your best bet. The crew was awesome. They just couldn't do nothing about the invitations.
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May 2023 by Desirae Greene (Nickie)
Wonderful workers with great attitudes the day I visited. Store had been changed around some. But still found everything I needed. Short supply of cake decorating items which is expected.
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March 2023 by CeCe Levy
Called to ask a question the young man who answered was basically no help should make sure associates are able to navigate on the web to assist customers.
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February 2023 by Lillian C.
I was joking with my mother in the store about which balloons she should get and an employee asked me "are you okay?" like I was crazy? She asked me repeatedly and kept having an attitude toward me. Then the same lady saw that I had a toy sword in my hand so she pretended I was trying to attack her with it, "dodging it" she ran into my grandmother, I was 100% not trying to "attack her" because I was trying to avoid her after her rude comment to me. Then we proceed to check out and they had locked us in the building, but another lady was nice and let us out. Party City? More like Party Poopers. L Customer Service.
