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April 2024 by Craig W.
Went hear the other day to get a quick snow cone very delicious. Wish I had took a picture. I will be going back and taking pictures next time. It's a quiet little spot. If you want to just sit back and relax and eat your snow cone. Also they have a overwhelming amount of different flavors which in this case is a good thing
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March 2024 by Rochelle Williams
The Icey was really favorable, the girl behind the counter was very helpful. I will go back again.
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March 2024 by Emilie AnnMarie
Best snowballs you’ll find in Fayetteville!
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October 2023 by Ethan McMahan
Under new management very nice couple great as always
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July 2023 by Nina Rhymes
My kids really like Pelican’s, so I took them today. We ordered our ice cups. Once they started making our ice cups and gave me one of my children’s cup I remember after seeing it that they add a big ball at the top of the cups. I then seen my cup and it had yet to have the ball and the favor was already in the cup with the ice that put in the cup before adding the ball, so ask could they not add the ball on mine and keep it as is. (I didn’t really want a lot) the lady that had took my order proceeds to roll her eyes at me, I didn’t say anything and avoided they negative energy. The gentleman that was making the ice cups asked her what I said and she AGAIN rolled her eyes and said “she don’t want the ball”. At this point I’m not understanding her attitude. But continued to ignore this aggression she had. After I get the rest of my order (including mine without the extra ice at the top) she proceeds to say “next time just to let you know that either all of them get the ball or non of them get the ball”. I say ok and I leave. My problem is one 1. Don’t roll your eyes at your paying customers 2. Why does it matter if I did not want the extra ice. It technically saving your business extra by me not even wanting the extra product. Like really why it that a big problem. Granted by the pick up area it does have a sign that “orders can’t be changed after ordered” but I didn’t think asking for LESS INGREDIENTS would be a product would be a problem being they not wasting product. Honestly asking to not add the extra ingredients???? It’s not like you just wasted your product and had to throw it out and make it again …. And THEN either all get a ball or none??? What kind of “rule” is that lol AND then you roll your eyes at a paying customer????? I guess next time I’ll make two orders lol or dump the top off in their trash lol but my kids enjoyed the ice so that’s a plus, I guess. But, please work on your customer service attitude.
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July 2023 by BEAUTY AND THE BEAST
I went Friday very good the bigger ones need more juice tho but other then that I’d go again
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July 2023 by April Thomas
I’m quite disappointed. When Pelican’s was located on Ramsey street, my children and I frequented there ALOT. They relocated which was a disappointment because from our house it was a 20 Minute drive for the treat and now it’s almost 40 minutes. I promised my daughter (age 6) that I would take her into town and make the drive for her to get her beloved snow cone. We arrived and walked in at 759 pm after driving in sheets of rain to get there. 2 customers were exiting upon our arrival. The website says open til 9 pm. My little girl ran up to the counter excited as all get out only for the young lady to look at me and say “we are closed now” I asked her to please do one last one for my daughter and she said “already put up the ice, you can come back tomorrow “. Of course my 6 yr old looked at me with pleading eyes only to break out in tears when there was nothing for me to do. No sign up that you were closing at 8. And I’m sorry, it’s ice and it could have been made. Either update your hours online or honor what is posted- oh, and if you are closing, maybe have a sign up or an employee at the door locking up so no one else enters. Or maybe just have enough compassion for a child to take 3-4 minutes to make the “last order”. Quite frankly, no longer interested in giving business to a place with little regard to children’s feelings.
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May 2023 by Royce South
I am a big fan of Pelicans, until they started closing and hour before everything says they close, including the website, while they employees on duty that night sit in the main area talking and messing around and waved me off, while they were messing around. Very rude.
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July 2022 by Shawnsuki Brooks
I’ve came to this brand for years with family and friends price has skyrocketed and sizes downsized tremendously! It completely feels like a waste of money and rip off. I paid $10 for 3 mini when they used to be double the size and less total price
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June 2022 by Tina L.
Usually go to the Pelicans Snowballs on Ramsey, didn't realize there was one on Yadkin road. Very clean and cool temps inside on a hot day!I wanted to get something different. Was giving some suggestions by the young lady at the counter taking orders and got the cantaloupe and honeydew flavored snowball. It was not super sweet very refreshing and I enjoyed it. If it's super hot outside I'll frequent this one if it's a little bit cooler I'll be visiting one on Ramsey they both are equal in customer service, fast and friendly and decent pricing.
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June 2022 by James Graham
My family and I are regular customers at Pelicans. We were disappointed today when we visited their Yadkin Rd location for the first time. When you order a cup size here they always give you a ball on top of the cup, but when you get it to go they would give you a cup size bigger so the ball would be flat with the top of the cup. Now they don’t give you ball on top nor a cup size bigger for to go orders, meaning you are getting 20% or more product less for the same price. I feel like it was deceptive because we’ve been going to them for years and it was never like this.
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June 2022 by Rye LeBrun
Although they have moved locations they are still in an easy to find place and it’s neat to have an indoor service experience from them. Still the same friendly staff and delicious treats!
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June 2022 by Mia Benn
The best customer service around.Also delicious flavors.We miss you on Ramsey Street.
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June 2022 by Sade’ Johnson
Fast, clean and tasty, the guy working today on 6/3/2022 was so polite, will be going back ?
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March 2022 by Jennifer S.
Great spot! Took my nephew for some mini golf and and had to get a snow cone! The kid running the stand was super friendly and helpful and recommended I mix 2 flavors (pog & tiger's blood...mango, passion fruit, guava mixed with coconut & strawberry) and my nephew got rainbow (pineapple, cherry, & blue raspberry). Both were super yummy and they were very juicy! Great flavors and a really refreshing treat! The kiddie size is pretty big, so for $6 we were both very pleased...we will definitely be frequenting Pelicans throughout their season!
