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June 2024 by Kenzie Hartman
TERRIBLE! Worst pharmacy experience every time. My young son has been in terrible pain with a bad infection. I had his prescription sent in before 3:30pm yesterday to this location because I knew I wouldn’t be able to get it on post in time. I went to pick it up at 8:30pm (5 hours later because I know how slow this location is) AND IT WASNT READY! They close at 9pm and told me I would need to come back in the morning to pick it up. I went to pick up the prescriptions at 5:30pm (on my way home from work) and they are STILL NOT READY!! They told me if I come back in an hour they will be ready. WE WILL SEE!
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June 2024 by Clayton Bigsby
Pharmacy doing inventory today and instead of letting its patients know they cannot fulfill any prescriptions they just don’t say anything. Trash. People are dying, sickly, and NEEDING these prescriptions each day and you won’t take the time to reach out to patients? TRASH They can’t give any sort of timeline either. Inexcusable
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February 2024 by Jaleisha Freeman
So unprofessional showed lack of empathy and was very misguiding regarding pickup of medications that were being filled. When asked a question regarding the hours of operation the pharmacist told me to look online.
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February 2024 by Justaoldguy
They called and I picked up my Rx. No problem.
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February 2024 by Robin Burras
Poor customer service! Meds are almost Never ready when they tell you it would be.
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January 2024 by Julie Owens
Worst Pharmacy all of them! Never answers phone , picks up and click have to try again! No answer! Rude pharmacy techs and pharmacist! Worst service ever!
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December 2023 by Kristin Doty
Worst pharmacy ever! I waited over an hour to be told to come back in another hour. Came back in an hour to be told to come back in another hour. Came back in an hour to be told to come back in another 45 mins. This time waited 2 hours, came back and was told to come back in another hours. It’s 7pm, rx was called in at 10am! I was told to come back again and this time I am just going to wait in store to ensure it’s being worked on. Worst service ever. I am a pharmacy technician and I would NEVER do this to my customers. Unfortunately my pharmacy does not take my insurance, but after today I would rather pay the hundreds of dollars in rx than deal with this store again. Please do better Walgreens!
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December 2023 by Bill Barr
Absolutely the worst Walgreens pharmacy I have dealt with ever! They are either “behind schedule” which requires physically going there to “nudge” them to fill a prescription or medication is on back order with an indeterminate time until they will get it or the system is down and they cannot do anything. Avoid if at all possible!
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November 2023 by Rick Ramos
Was told shortly after 9AM that my prescription would be filled in about an hour. Six hours later with no contact, I try to call the store, stay on hold for 45 minutes with no answer. When I drove down to the store two cashiers are hanging out behind the counter talking, and the pharmacy only has two customers waiting with four people behind the counter. I’m then informed that one of my prescriptions cannot be filled until tomorrow and that the other one would be ready in a few minutes. A few minutes later I’m told the pharmacist is taking their 30 minute lunch break, after being notified I’ve been waiting six hours and now I have to wait longer.
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November 2023 by Tessa Garcia
this is the worst pharmacy in fayetteville. it took me 5 hours to get my medicine after my surgery and it took my daughter 8 hours to get her RSV medication. if i could put 0 stars, i would.
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November 2023 by Andrew Smith
Prescription was sent from er Friday for a 4 year old only gave 2 days worth of seven day prescription told us they didn't have enough to come back Monday morning my wife called Monday morning pharmacy said still waiting for truck she called at 5pm said it would be ready at 6, wife showed up at 6pm they sent her away said it would be 7pm she turned around and headed home 10mins up the road and they sent a txt saying it was ready this place is absolutely terrible and should not be used
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November 2023 by Jahmeel Rivers
I’ve been trying to get my prescription all day! They told me they would text me but never did so I called and they hung up on me. Now I’m on hold for 40 minutes. I’m about to go cuss them out now.
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October 2023 by Brian Kinzeler
Requires me to give at least one star... took 8+ hours and 3 trips to fill a 3 ounce-almost expired prescription for a sick 3 year old. Guy working the counter with the beard was very friendly and helpful on trip 3.
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September 2023 by Dee Riv
I was in the drive thru waiting for 40 mins today Saturday - Sept 23 and finally she came thru the window and told me that my prescription was not processed from yesterday when I dropped off my prescription at 4 pm - Friday. She said they will process it and be ready in 25 mins. Ridiculous!! And I’m very disappointed.
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April 2023 by LaDonna Glover
Very disappointed in this pharmacy and I will not be returning. I was overcharged by $40 dollars for a prescription my husband picked up for me because the pharmacy worker did not take the new coupon code for my prescription. I was using the Singlecare app, which I have used there repeatedly. I was also not allowed to speak with management as requested. The customer service here has declined and my pharmacy needs will be fulfilled in the future with another pharmacy chain...Take the overcharge as your last dollars from me, ever...
