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January 2024 by Dessyy Ma
The smoothies are always great , the customer service here is just horrible .
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January 2024 by Mr. Parker
UNFORTUNATELY the Smoothie King on Ramsey Street is up the there old antics again trying to charge you twice for ingredients you’ve already purchased. On every visit I order a 40 ounce gladiator smoothie I request four extra scoops of gladiator strawberry protein, which produces a little bit more smoothie than the cup can hold “. when I ask them for my ingredients in an extra cup they tell me they’re gonna have to charge me again for the extra which is charging me twice for what I already paid for. I don’t mind paying for the cup but to tell me that you have to charge me for another smoothie when I’ve already purchased the ingredients is robbery. This may be the managers policy. Which is an HR concern but if this is Smoothie Kings policy then I need to purchase my smoothies with my hands in the air from now on because this is a stick up. Unsatisfactory SK.
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July 2023 by Amanda Porro
Stopped here twice while traveling and bowls were delicious, staff was friendly, and place was very clean.
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July 2023 by AL L.
I live this place. They're friendly and polite. They also recommended the smoothie king app which is a great idea if you go here often. I like the protein powder they use.
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June 2023 by Mario South
Great location and staff, the shop was clean and tidy and they had ingredients.
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May 2023 by Aurora Crowell
Their mango and kiwi smoothie is absolutely delicious and refreshing! The place is very clean and their staff is very friendly as well. Great place to stop after running a mile, doing weights for 30 minutes and walking 4 more miles at the Cape Fear River walk! ?
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May 2023 by Kristen Williams
Would be nice if the employees weren’t so extremely rude.
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May 2023 by Patricia Smith
my first going to this business on Ramsey and before I could ask any questions I was told that they were only taking mobile orders after standing inside for atleast 10 minutes. I wasn't impressed at all.
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April 2023 by Tymeka Y. W.
This location has issues! The app shows that they are closed on Thursdays! I placed an order through the app and got a confirmation but upon arrival the worker did not turn on the lights or unlock the doors. They FINALLY answered the phone at Noon today. The GM "Christina" let me know that they are human so they were late and the worker needed to prep the store. She told me that I could file a complaint and that she could refund my money ONLY if I provide my card number. Um why would I trust her since the first guy claimed that they opened at 7 today when I'm fact at 7:23 they were not! I asked who the owner is but all she knows is "Bob". Funny thing is that the NCSOS shows Chad as the owner. Beware and especially of Christina - she is human (and condescending).
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April 2023 by Richard Skidmore
I have order the same thing at the one on Skibo and it 100 times better than the one on Ramsey st. No more going to the one Ramsey st for me
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March 2023 by Amber Kimball
This is by far my favorite smoothie king!! The staff is incredibly friendly. The manager, Christina, is super professional and courteous. She makes sure every smoothie is done correctly and efficiently. You can tell she truly cares about each and every customer as they walk through the door and that is super rare these days!
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March 2023 by Jennifer Dalton
I hate to give you one star but after today, it's warranted. Normally all your employees are super friendly. Today there was some confusion with my order and instead of remaking my smoothie, your employee was extremely rude and refused to.I visit your store almost every day. I will go to Tropical Smoothie from here on out.
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March 2023 by Calvin T.
I have been to this location 3 times in the last 10 days. The door was opened at 7:13, 7:15, and finally 7:17. The employees are entering the establishment at 7:00 and preparing to open. No one apologized or mentioned the late opening. Each time several people waited 10 minutes or so before leaving.
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March 2023 by BJV
lady making smoothie was pleasant but Tykella who works the register is rude and not very friendly
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January 2023 by Dedrick S.
Walked into this smoothie king location at 7:30 the woman that was working looked up at me and I said hello how are you. She ignored my greeting and proceeded to walk to the back. After returning she rudely said her system was down and she was only taking cash. That was our only interaction before I exited.On top of the rudeness, her saying the system was down was a lie. I saw the pos and it was up. System failure will give you a blank screen or error code. She just did not want to make the smoothie because she was in the middle of breaking down. Hire better people please
