Social Security Administration
Hours:
145 Rowan St, Fayetteville NC 28301 Hours
About Social Security Administration
The Social Security Administration offers a range of services including updating personal information, applying for benefits, and requesting documents through its website. Creating a mySocialSecurity account allows users to request a replacement Social Security card and access proof of benefits. For in-person visits, appointments are highly recommended; scheduling online is quick and helps save time. Once at the office, staff are generally friendly and helpful, making the process smooth and efficient. Many visitors appreciate the ease of check-in, the availability of parking, and the short wait times, often around 20 minutes. However, some comments highlight that walk-in visits without an appointment are not allowed, so it’s best to schedule ahead. Staff members are described as courteous, from security guards to case managers, and they handle issues professionally. Some visitors have expressed concerns about delays in benefit payments, particularly in urgent situations like funeral expenses, emphasizing the need for prompt assistance. Overall, the agency strives to provide helpful service, with a focus on making appointments online and maintaining a friendly, efficient environment for those seeking assistance.
Most Recent Reviews
May 2025
The person who helped me today went out of her way to ensure I understood everything.
April 2025
I came in for an application for a new SSN card for my name change. I arrived 10-15 minutes early for my appointment I made online. I was called right at my appointment time & the lady who assisted me was patient, kind, & made it very easy to get done what I came if for.
March 2025
There very professional people and they explained very well and fast service
More Comments(85)
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- Fayetteville, North Carolina