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December 2023 by Shenara C.
These people gave me the run around about my items left in the vehicle for a wee! They then proceeded to say that there weren't any items left in the car. They stole my items I do not recommend using this company at all!!!! They are thieves and liars! A bunch of crook!
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November 2023 by William R.
Essence was a terrible rep this company needs help. Waited an hour for my rental when they suds it was ready.
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November 2023 by Author Talicia L. Smith
Quick efficient reliable service. When all of the other local rental places were out of vehicles Thrifty was available with the vehicle I needed for the time the time that I needed it. They saved the day! I also left my ID in the vehicle and they were very prompt in ensuring that my belongings were returned to me. I was very pleased with their service.
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November 2023 by pamela mcintosh
I had to wait 45 minutes for my car. But the car was clean. It was a new 23 car. It drove really nice. I enjoyed it. When I turned the car in I had to find parking near where I turned it in. It was ok. The clerk was very nice and I enjoyed the car.
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November 2023 by Sandra Simmons
Horrible place.. I rented a car and was 1 day late which came to a fee of almost $100 more and when I ask to explain I was told $35 was late fee and the rest taxes.. What? When I ask to speak to a supervisor or manager II was put on holds and I waited almost an he and hung up.. I called back and the same.. Well I'm going back to enterprice.. Never had an issue there.. Rather pay $10 a day more without headaches and extra charges that nobody can explain to me..
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November 2023 by Dexter Joseph
Great service. Professional staff providing high quality, good performing vehicles with last minute reservations.
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November 2023 by Kristina West
Excellent experience!! Pickup was smooth, the car was clean and comfortable, easy to drive and no issues! Employees were friendly and easy to deal with also! Would absolutely use thrifty car rental services again! Thank you !
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October 2023 by Shirley B.
At pickup the clerk was not very friendly. There was no one at the counter when we dropped off the car. We waited almost 30 minutes before realizing we could just drop the keys off and leave which is what we did. No way to run a business
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October 2023 by Yanira I.
Good vehicle variety and fast service. Not a busy location in the mornings so the service is more personalized
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October 2023 by Carley Jones
The guy who waited on me had been there since 9am it was 7pm. He was supposed to be off. He just kept working to help everyone. Awesome attitude!
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September 2023 by William Murphy
Tge car was fine but I Had to wait in line over 40 minutes to complete registration. There was one agent trying to man 3 different car rental counters.
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September 2023 by Tujunna Allen
Poor customer service. Our vehicle wouldn't start for us twice and they wouldn't even give us any kind of discount. Don't recommend thrifty car rental ever.
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September 2023 by Tal
Price was good for car but the price for insurance was different on web when I booked but different at counter.
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September 2023 by 原悦子
He was so kind to find me a small car for me This year I used you rental car so many times, every time made me happy. Thank you.
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August 2023 by Malik Gotay
I hope that my experience was a one time deal because we had a very bad one. Customer service was not at all good. What ever you do don't break down on the road with this company. You will be in a lot of trouble. We were on the phone for about an hour and 45minutes and still nothing. I will never again use them . I hope the get their act together.
