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December 2023 by Jessica (Ellareyne)
They had great selection and the staff were very helpful. Already went twice this month and looking forward to go again soon!
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December 2023 by Diedre Bonar
A small selection of things very limited, wasn't greates or asked if I needed help.
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November 2023 by Dani Riley
Always find good clothes here. The staff is friendly and helpful. They check in with you and will help you find whatever you're looking for. Really appreciated the bra measurements being done there so I could get the correct size and try it on too.
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August 2023 by Donna Cash
I stopped by looking for an outfit. The store was very clean and organized. The two clerks on said hello but we're more interested in talking to each other about themselves and what types of clothing they have to wear. I wasn't able to find what I was looking for and decided to purchase online as they had more availability.
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August 2023 by Porshe Lowery
Customer service was A1. Couldn't get my return labels for an online purchase. My husband went in store and was helper promptly and courteously! Staff was amazing!
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July 2023 by Shelleye H
Love the store. There is one employee who needs to get a personality because her lack of emotions makes me feel disrespected as a customer. She's void of making customers feel welcome.
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June 2023 by Sandra Young
Love the selection of clothing!!! Pretty quality clothes and Elizabeth takes care of your needs.
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April 2023 by Crystal Roy
I had a great experience purchasing clothing at this location while the big boss was there, but my experience returning items made me uncomfortable. I returned 2 items out of over $300 I had originally purchased.I wore one of the shirts one time but the material was uncomfortable and too warm for my liking, and I removed the price tag when I wore it as I intend to keep it. Upon my arrival to the store the door was locked past opening. I arrived with my receipt and the card I purchased the items with. I was told I couldn't return it without the original tag and I felt as if my integrity was in question. Naturally I disputed this as I have never heard of such nonsensical rules. I was firmly told that they made a "one time only exception" and the courtesy would not be extended again. I really don't appreciate being treated like that and I won't be shopping here again.
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April 2023 by FREIDA
I love this store. Nice clothing.
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January 2023 by Kimberly Lucas
Torrid is a very nice store. Clothes are pretty and the staff was very friendly and helpful. I will be going back. I enjoyed going in there.
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December 2022 by Hottianne Gordon
I have shopped with this company for 14 years as I have always been plus sized. Very disappointed today. Just spent $70 on a bra that is only $30 online but they don’t honor torrids online prices. Now I could I bought it online and shipped it to my house or the store and waited 5-7 days even though the bra was right infront of me ... but when you need a bra, you need a bra. Customer service said they couldn’t help bc the store chooses not to honor the online prices, Make it make sense. Down another notch in my book.
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November 2022 by Priscilla Clemente
Didn't get anything but the staff was really nice and helpful.
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September 2022 by Cassie Bejma
Love the clothes and the service is usually always fantastic but this last time I came in, an employee was helping me near the dressing room and when I came out to see something I was trying on in the big mirror, she mistakenly assumed I was pregnant and said a bigger size would give me room to grow.She of course apologized and I'm sure she feels bad about it and most anywhere else I feel like this could be excused but at a specifically plus size store, it seems like they should know better. It's like a cardinal rule for curvy girls: Never ever ever assume someone is pregnant. It can be really hurtful to a possibly already fragile self esteem.I ended up leaving with only a few of them items I wanted because I was so embarrassed and just wanted to get out of there.
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September 2022 by X X
Great store got my grandaughters stuff there great fashion
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August 2022 by Hope Smith
Excellent styles and quality of clothing. Beware of their schemes to charge customers late fees.
