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February 2024 by Savanna Rose Rhoades
Worst run business I have ever encountered in my entire life. This business has the wrong sign on the door indicating it opens at 9am and the website says 10am. When I tried to return the call about whether or not I wanted my rental, they didn’t answer on 5 phone call attempts. The person who is responsible for this location is terrible. I have never been as upset with a business as I am with this one! Then, when I finally do get a hold of them, they are accusatory and answer the phone with the worst manners of anyone I have ever encountered.
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December 2023 by sonya talley
Very professional and kind to everyone who entered the facility. Highly recommended. The neighborhood U-Haul is the best.Love the atmosphere...
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March 2023 by Miguel Canedo
The worst customer service.
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August 2022 by Lacy Rayven McLain
The lady/dealer at the front desk had a bad attitude. Not friendly at all. She gave us a hard time because we did not check in on the phone and wanted her help.
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July 2022 by Adrian Crockett
Overall decent service.. the lady was consumed with watching the soaps and couldn't get my reservation processed but overall...meh
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June 2022 by David Franks
I called this location because it’s close to my storage. The lady who answered the phone, answered - “U-Haul Services ”, in a very unpleasant voice. No customer wants to deal with attitudes. I asked her the availability of a ten foot truck and her response was, - “I don’t know”. Once again it was in a very unpleasant voice. She asked when I needed the vehicle, and I provided an answer. She responded with an nasty unpleasant tone. I then told I’d rather deal with another place than to listen to her attitude. I assume she was literally disturbed because I called and asked her a question. Rather than helping, she wanted to tell me to go online. Well…..what’s the point of evening having a phone? Absolutely lazy.
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February 2022 by Brett Butler
Rude customer service made it a hassle to rent a simple truck for a day.
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February 2021 by Robert Creswell
Rented a truck great service on a discount on miles
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July 2019 by Dianna Webb
Patty is always awesome
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April 2019 by Keith Antoine
Nice people
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March 2019 by Lenise Harrington
I walked in to rent (someone was having an issue with they credit card) overlooked it and continued to rent a uhaul next day I went to turned the truck in she thanked me and I figured that was it BUT when I checked my card it was overcharge and upon researching I found out she checked my vehicle in 8 hours later! Ugh! Such a hassle
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December 2018 by Joey Gray
very rude
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August 2018 by thanatos nyx
Uhaul leaked bad if it rained and it rained alot on our trip
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July 2018 by Jonathan Krusinski
Very fast, very friendly. Easy to find.
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November 2017 by Kookie Jones
Lack of communication
