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February 2024 by Savanna Rose Rhoades
Very impressed with this location and is the BEST place in Fayetteville to rent UHaul trucks. The young guy behind the counter was exceptional and had showed tremendous maturity beyond his years. For one, he deals with all clients the same. He’s kind and has a bright future in business should he decide to make that his career path. What makes him so kind is he dealt with me, someone who arrived in a tornado of disgust due to feeling utterly worthless as a customer at another like business up the road. He did not have judging eyes or a bad attitude. He is what everyone should expect when it comes to customer service. While I did not get his name, I want to give him my heartfelt thanks for being classy.
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May 2023 by Casey Nigro
Paul and his staff are phenomenal. Paul texted me and asked if we wanted our truck early at no additional fees as well as put extra miles on the truck for our move. The next day (today) they delivered to us the dolly's that we had reserved that they didn't have available when we picked up the truck.I could not recommend this location and this customer service any more than I am now. You won't regret working with this team.Thank you, Paul and team for taking some stress out of an already stressful time! We appreciate you!
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May 2023 by Ross Nigro
Amazing customer service.
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March 2023 by Miguel Canedo
Great customer service.
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June 2022 by Casandra K
The first time I reserved a uhual was in April they didn’t have all the equip I reserved and the truck had absolutely no fuel. When I arrived to my destination illuhaul requested I return it over an hour away from where I was. I called and explained that was not in my contract and with gas prices I would not be driving over an hour to return the vehicle. I ended up returning it less than 5 minutes from my new home which was what I requested in the beginning.I immediately reserved another uhual as I had a lot of furniture that wasn’t moved the first time. I reserved this uhual a month in advance and today less than 24 hours before pick up I’m told I would have to drive to Raleigh to pick up a uhaul and then to another location to get the trailer to haul my car. LESS THAN 24 hours before pickup.Neeedless to say I am now out of moving I had to pay to secure my moving help loading and unloading. And now I have to be to my destination be Friday I am forced to now make other arrangements and wait.So not cool!!!!Instead of being rude find a sour ion it’s not the consumers responsibility to save Uhaul on getting the equipment to different locations. This is exactly what the local uhual dealers are doing,I will not recommend uhual to anyone.For me once shame on you foul me twice it’s my fault for trusting your company again.
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April 2022 by Daisy Martinez
Excellent, excellent customer service. Thank you so much.
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February 2022 by stephen stiles
Extremely helpful, if your doing a ppm move i highly recommend going through u move. Very accommodating and let me get my rental truck a day early, made my move alot easier.
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December 2021 by Cheyenne Patel
The best! Great customer service, on time. Paul is wonderful and friendly. Overall great.
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November 2021 by Jenny Tyler
Paul and his staff at Uhaul are professional and friendly. We have used them for the past two years. I would definitely recommend using this facility. Everyone at Walker Chiropractic thanks you for all that you do!
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October 2021 by zac yarbrough
Wouldn’t recommend, was told i would get a set rate due to no availability on the truck i requested over a week in advance. When i went to turn in the truck i was still charged the full amount. Had to call corporate to get it resolved as the office there kept saying they would fix it but wouldn’t. Just go somewhere else
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January 2020 by Robin Jett
Excellent service! Thank you for taking care of us Paul!
