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March 2024 by Wanda Thomas
Very pleasant
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February 2024 by Robert Thompson
The staff are great and they have multiple desks to process your packages.
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February 2024 by Wadnesha Cherry
I have always enjoyed this facility I have known the owners for years and they h a very always been pretty good people.
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December 2023 by Sharon Lassiter
It has been awhile since my last visit, and it wasnt pleasant Be prepared to wait and make sure it is in the CORRECT LINE!! I was redirected twice. Don't expect polite clientele, especially during a rush. That is after threading your way past vehicles parked in the fire lane. The only redeeming part of this experience was having two polite employees at the desk.in future, I will plan to visit before 3:00pm on a Monday.
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December 2023 by JOYCE JAMES
Hello Everyone ! I love getting all my services at this location, Great Smiles, Helpful and Miss. Lenora and Miss. Dee and I believe Miss. Demeitris is the most outstanding people on the earth ! This UPS is a busy business but will give you excellent service. Customers come in mean as snakes and they still serve them great and move on ! Awesome ?
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October 2023 by Ron Duffer
They are always very welcoming and eager to assist. Lenora helped me yesterday and was a pleasure to deal with, keep up the great work and THANK YOU!!!
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October 2023 by Ivory Murphy
This Ups store the workers are always so friendly, and they always help me, but whatever I need if it’s fixing emails or anything else they always there for me and I thank them so very very much and Miss Lynn Nora is a beautiful person
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October 2023 by Madhuri Antharam.
This lady in the store is so rude, I was just asking a question about something that I am not aware of. She has no patience to listen fully on top of that she insults. It was so hurtful and painful that I left with no argument. She literally ruined my entire day!
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October 2023 by Liz Dávila
I would give it a zero if I could. I will start off by saying that I do not enjoy giving bad reviews, but my experience today left me with a sour taste. I received an email from UPS letting me know that my package was ready for pick up around 1:03 pm. I had bought merchandise from Scentsy and requested it to be delivered on the store due to issues with my previous order. The first lady I spoke with initially said my package was not there. That it wasn't staged on the access point pick up area. I questioned her what could be done since I have a confirmation email. She proceeded to tell me that she didn't know but it was not there. A second older lady came from the back of the store asking me who received the item. I told her that I honestly didn't know since it was not detailed on the email. A third employee then asked me to give her the tracking number. When she verified the information, she told the older lady it had been her who received the package. She excused herself by saying the package didn't have enough receiver address information, but honestly that was not needed since it was scheduled for pick up. I showed her the mailing label on the side of the box. She told me that I only had one chance to receive packages there for free since I didn't have a PO Box at that location. Mind you, the pick up option was a service offered by the store where I bought my items and not to be determined by me. The box had an extra label stating the customer could not be charge. Two labels on two different side of the box. The third employee who helped me out was really helpful and I could tell she just wanted to get everything done so I could leave with my item. Horrible service by the first two employees. Makes me think the unthinkable. My only mistake was not getting there names. Especially, the shout out to the third employee. Poor service and poor manner handling client's item. Will not be using services again. Packages are "easily" lost at this location.
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September 2023 by Jessika Phillips
Last Wednesday I went in to ship my husband a carton of cigarettes. The ladies there were wonderful, and they also helped my toddler with some snacks and candy when he wasn’t cooperating. However, I come in tonight august the 28th and these guys want to say that they don’t ship tobacco here and never had I said well y’all might want to check your cameras because I was just in here on Wednesday and had no problem
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July 2023 by Janet Leonard
The entire staff has always been great. Ms. Brenda is always helpful and pleasant. She handles a busy room with ease (even when customers aren’t always the most pleasant like the one today.)
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July 2023 by Cynthia Leeks
It is Friday afternoon...raining cats & dogs! I made it inside this store @ 3:57pm. Standing in line while 4 employees were trying to figure out how ring-up a customer for notirizing multiple signatures; a young man asked how could he assit me; I replied "I need a form notirized". He looked at an elder lady employee...& she replied "I'm not notirizing any more today!" She said, we stop notirizing at 4pm...we're supposed to be gone at 4pm". But, she was still there...working! Poor customer service. When I got back to my car it was 4:04pm. Surely, my last visit there.
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June 2023 by Kamila Rygiel
UPS store #109 on Ramsey St in Fayetteville, horrible customer service, have called this store trying to find my lost package, employees I spoked with had no intention to help, when I said it is their job to help, he said no it isn’t ? When I asked to spoke with someone else this employee finished the call. Super unprofessional, go to other store to do your business.The employee I spoked with was a lady, maybe she is the same one that caused so many low reviews. I know one thing, if talk like her to my clients I will be terminated!!!
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June 2023 by Lilian Santiago
Mrs Dee was super helpful and had us laughing! She was quick and efficient and can tell she’s a hard worker.
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June 2023 by Jashua
Not sure who the lady was with dreads but she acted like she didn't see a line and a random lady walked in and assisted her before me and like 4-5 people in a line. S/o to the dude with the curly hair and glasses. He the only reason it gets a 2 star would give a 1.
