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March 2023 by Romeo Sanpedro
No Composite or Steel toe boots in store...Customer Service = ZERO!Associates huddled around register and desire to next to asscend up to Manager Salary...Exited the building IMMEDIATELY!!!
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February 2023 by Mirko Gradski
Not exactly sure how this business operates its online store front vs brick and mortar but I highly suggest to anyone planning on doing business with US Patriot to never use their website to order gear and apparel as they do not let you know what is out of stock off of their website, etc. I ordered a pair of gloves in Nov 22' and I'm just now receiving an order confirmation email, almost 3 months later. The kicker is that I called the customer service line at the top of the websites page to follow up, try and figure out where my order was several times back in November and even once in December. Numerous times, the phone was never answered and I sat on hold for 10's of minutes at a time BUT they were quick enough to respond to an email that I sent them 5 minutes after receiving an order confirmation email on the item that I ordered months ago. Horrible business practice for retail consumers but likely more reputable for corporate clients, this place has zero respect for the little guys. Stay as far away as possible
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January 2023 by Omar Jones
I literally just left out of the store and the customer service is too freaking tier. The guy who helped me out (jordan) was the most helpful person I’ve ever dealt with in a store period. Yes it’s bit pricey but that’s a small price to pay for a great experience. 10/10 would spend half my paycheck here again.Side note: The music in there is always a vibe
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November 2022 by NeKwan Perkins
Great sales, friendly and fun staff. Variety of boots
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November 2022 by john holden
Got my Boy some New Black 2.0 5.11 Boots
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November 2022 by Hector J. Montes
This place was ok.I was just looking for boots. I think that's what they specialize in, which is good. Half the shop is filled with boot selections. I opted for a light weight Danner boot. They feel incredible.The clerk in attendance was helpful for the beginning to the end. If you had a question they followed you until you found something you needed.I actually came out of there with some American flag inspired ranger panties. Those look great for running. Couldn't go without. Go pick those up.The clothing options weren't that good. I expected to find something moisture wicking, but that was not the case. The t shirts were mostly cotton not polyester. It's ok though, at least I found what I needed.Also, I think they have a discount and they place it without asking so that's a plus.
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November 2022 by Arsalan Khan
Super helpful staff very neat and organized store with a great selection of boots. I found the perfect size. Overall, I would highly recommend this place.
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November 2021 by Mark Pace
In person store is good but beware of the website. They haven't shipped my order for 3 months and don't respond to any emails. This in person store is fine but a little pricey.
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November 2021 by Joseph Sturdivant
O - STARSRcpt# 74091. DLUKENS had poor customer service. He wasn't doing anything, the store wasn't busy, and he just watched me walk in the store and at the bare minimum didn't even bother to say hello or welcome. I waited over 10 minutes to see if he would help me, but he did not, as he just stared at me. He even turned his back towards me and was trying his best to NOT help me. He jumped from behind the cash register to help some other customers and even offered them suggestions. He failed to mention to me about a rewards program, but did so for another customer. He was quick to tell me where items were at when I asked, but not once asked me if I needed help finding anything. This particular location needs to hire people that will represent this company in the best way possible.
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November 2020 by Justin Stafford
Can anyone advise if the store is open? I see that they have different hours through the end of the month. I just tried calling 3x and didn’t get an answer.I leave in less than a month for Air Force OTS and am 6’8, 240 and would like to try on uniforms instead of buying them online. Thanks.
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November 2020 by Antonio Masides Sanchez
Worst place to go shopping for your military needs. Highly overpriced products plus this company DOES NOT care a bit about military personnel and their families at all. They just want to make a buck out of you. Will never recommend this place to anyone military or non military.
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November 2020 by Joshua Nicolai
It was a little pricey but everything was in stock and the cashier was really helpful.
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November 2020 by RS H
Went to a few military surplus shops in the Fayettville area. This was by far the most organized which makes finding what you're looking for easy. The prices were definitely better than average as well. This will be my first stop when in need of items.
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November 2020 by greg cassat
I have a hard time choosing boots. I brought in a pair of boots that I'd had beyond the 30 day return, but hadn't worn them outside. The person on staff took them back. I exchanged a pair that I'd ordered from the corporate website for the same boot in store (different size) w/o an email confirming purchase. Their customer service is above and beyond. This company deserves your business.
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November 2020 by Erick Alvarez
The staff working there were very friendly and answered all of our questions concerning the amazing boots they have available. Additionally, prices were in a reasonable/afordable price range. I 100% recommend trying out this place for military/tactical gear and purposes.
