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February 2024 by Joe Latino
We went in to get Joe a new phone. Brian was very friendly and explained our options. He took us over to a display to share the size and ease of handling the different phones. We decided to use my husbands old phone as the trade in and I would get the new 15 phone. Brian was able to transfer all of my information to the new phone and explained some of the new features (which I love especially the camera) then he transferred all of my husbands info to my old phone. Brian was very patient with both of us and answered each question with sincerity. We will continue telling our friends and family about the excellent service we got at the Verizon store on Hope Mills Road in Hope Mills, NC and how professional Brian was during the process.
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February 2024 by Trip howland
Tameka is the only one to go to she will help you out and get it done!!!!
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January 2024 by Paul Armstrong
Don’t come in here and pay with money. They will pocket your money and make some excuse about why they can’t give you it back in refund but put it as credit. If you screwed up give me my money back.
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January 2024 by Oliver Johnson
Tamika was the consummate professional as I explored and completed my purchase. She is exceptionally talented and knowledgeable.
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January 2024 by PAMELA TAYLOR
Went to get new iPhone.. John was a big help. He answered all my questions, helped with accessories, synced it to my blue tooth in my car and was very patient with me.. thank you John
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January 2024 by Shahari Pierce
Great customer service every time!
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January 2024 by Victoria Pittman-Wilson
The Best Representative Verizon could have. If anyone I know want Verizon Service I tell them to ask for Tamika Artis. The BEST CUSTOMER SERVICE REPRESENTATIVE
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January 2024 by Jack Reagan
Stacey was so helpful!! She really knows her stuff. She accepted no less than perfection while putting on my screen protector. Even when I was satisfied with a barely noticeable and extremely tiny bubble, she removed the second one and did it a third time so that it was perfect. I will be using Stacey from now on and I highly recommend you do too! She was awesome!
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December 2023 by Laura Reagan
Just had the BEST experience ever purchasing my new phone! Stacey Williams did an amazing job helping me decide what phone to get, and she went above and beyond to get me the very best deal possible. She was extremely knowledgeable and friendly, and she helped me entertain my two-year-old daughter who was running all over the store. Stacey is the only person I will work with at Verizon from now on and I highly recommend her!!
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December 2023 by Trena Parks
Positive experience at this location, the staff is very knowledgeable and customer friendly. Temika was caring and very patient and addressed all issues and questions in a professional manner. She took her time to explain all features on my new phone and told me if I had any problems to do not hesitate to call her or come back into the store. She also suggested that I come in once a month if I was having issues with updates or anything.
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December 2023 by Nicolette Freeman
Stacey was such an amazing help!! Very kind and patient as she helped walk me through transferring my lines onto my own account. She also gave suggestions on how I can lower my bill. Thank you so much Stacey you’re awesome!
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December 2023 by Linda Fuller
I went to this Verizon store, because I had a client who forgot her password. Not only did the rep Stacey help her get her password reset. She also helped me with my account. She told me who I had to contact to get my account straightened out. I'm grateful for all the help she gave me and my client.
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December 2023 by Juanita Graham
Tamika Artis is amazing and very knowledgeable about the equipment at Verizon. She has good customer service and is very professional. I recommend her to everyone, so keep up the good work
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November 2023 by Jose Gonzalez
Seven is hands down the best Verizon representative. He took care of all my issues and delivered a professional and knowledgeable service. He talked me into changing phone providers for Verizon and I have not regretted it one bit. I definitely recommend Seven to anyone who wants great customer service and someone who knows all related to cell phones.
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November 2023 by Chauncey Doughty
It was an absolute pleasure working with Stacey. She took the time to ensure that I was informed and understood my options. She gave me the impression that she was the store manager due to her displayed knowledge and professionalism. Stacey is an example of how to represent the Verizon brand.
