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January 2024 by Judy C.
This past weekend my husband and I bought a 70" t.v. from the Walmart on Skibo Rd. in Fayetteville. We decided to purchase the t.v. from Walmart because we are frequent customers there. The box was large and very bulky. A kind stranger saw us struggling with the box in the parking lot and helped us get it loaded. We decided to return the t.v. and took it back the same day. My husband parked out front and I went inside to get a cart and get assistance with unloading the box. We are both senior citizens and knew we would have a difficult time unloading the t.v. I inquired about a cart and assistance from the greeter at the front door. She directed me back to the electronics department. When I approached the clerk in the electronics about the cart and assistance, she said she would have to go in the back to get the cart. As she told me this, she rolled her eyes at me and headed to the back as if this was a great imposition for her. The young lady brought the cart out of the back, left it at the doors, walked up to me and hooked her thumb toward the door and told me the cart was "over there". There was no mention of any assistance or any attempt on the clerk's part to find someone to help us. I took the cart to our truck and with the help of other customers outside we got the t.v. unloaded and into the store. Discounted prices are certainly important to us, but good customer service is very important as well. Next time we make a major purchase, we will certainly look for a store who values their customers in addition to offering the deals.
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June 2023 by Matt Parks
Clean place for photos
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March 2023 by Alexandria C.
The deli food is always good in the mornings. They have plenty of clearance clothing for women, I just wish they had more for everyone else. I can hardly ever get an answer on the phone and when I do, it's customer service repeatedly having to attempt transferring me to a department. AUTO DEPARTMENT IS GREAT! They always answer my phone calls. The air here usually doesn't smell like anything unless you walk past other customers. The bathrooms are okay. I shop there when I need to, but when I want to go shopping and something else is open, I usually don't go here.
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March 2023 by Jennifer B.
Went in early this am and everyone was so kind and helpful! Had a return and the service desk line was quick and the young woman behind the counter was very friendly! Easy trip!
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November 2022 by SHERRY HARVEL
I ABSOLUTELY LOVE SHOPPING ? AT WALMART
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October 2022 by Mls S.
Customer service skills for pick up have got to be improved, Apparently the workers there don't realize how much Revenue is generated by customers simply ordering online and drive up the side of the store to pick up their orders! When the orders are partially filled and the customers have to be called to come back to the store it not only is an inconvenience it shines a bad light on the incompetence of some of the workers! This happened to me when I was called back,luckily I was still in the area so I quickly went back, then I go through drama because the young lady couldn't spell my name.I told her listen if it's going to be a problem when I just was called to come back to retrieve the rest of my order You can just (cancel) it I bet she knew my name then!
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November 2021 by Faye Russell
It's a walmart
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November 2018 by Zaheara Coleman
Helpful