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April 2025 by Connie Ingle
This is the worst bank ever
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March 2025 by Kenny A Joyner
They had the only one telling with several people in line and employees walking around or sitting at a desk doing nothing.
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July 2024 by Shawn Cooper Perez
If i could give them a negative I would. My mother came to the bank to cash a check giving to her by a family friend. She came in the Bank and saw customers be serviced faster thru the drive thru. She went thru the drive thru after they waited on orhers even though she was first. They told her to come around to the door. She came around and they locked the door. They would not let her in because they said she was in the drive through for a while.
They stamped the check before they told her to come in. The check said in remembrance of my late father.
She has been sitting in their parking lot crying because she lost her husband May 18 2024 trying to cash a check someone gave her and she received this awful treatment and add insult to injury they laughed at her in her face. This is why I do not bank with WellsFargo.No empathy or customer service. Need to be retrained or fired.
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June 2024 by Shawn Cooper
If i could give them a negative I would. My mother came to the bank to cash a check giving to her by a family friend. She came in the Bank and saw customers be serviced faster thru the drive thru. She went thru the drive thru after they waited on orhers even though she was first. They told her to come around to the door. She came around and they locked the door. They would not let her in because they said she was in the drive through for a while.
They stamped the check before they told her to come in. The check said in remembrance of my late father.
She has been sitting in their parking lot crying because she lost her husband May 18 2024 trying to cash a check someone gave her and she received this awful treatment and add insult to injury they laughed at her in her face. This is why I do not bank with WellsFargo.No empathy or customer service. Need to be retrained or fired.
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June 2024 by Mko Banks
White people didnt want to help out COLOR PEOPLE because of how we look waisted my time gas going back and forth to be denied worst place ever felt like i had a target on my back .. best well fargo is by cross creek mall not this lazy place where they judge you and if they dont like how you look they wont help … the other bank cash my check it 1 min no problem unlike this bank here
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April 2024 by Daryl Malisiak
Love this location. Not really ever too crazy busy compared to other banks. Customer service was great very friendly staff.
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November 2023 by Brittany Cuzzo
Went to this location to open up a joint checking account and two credit cards. Trying to establish a local bank. We were first turned away because we needed an appointment. We finally made an appointment with their earliest available being three weeks away. Fine. So we made the appointment and we CONFIRMED the appt reminder the day before our appointment. Not once was it mentioned that there is a “5min grace period”. Due to traffic we arrived 10 mins late and they turned us away. They told us they decided to take another couple (who did not have an appointment, which was told that it was a requirement to have) to open accounts for them. Later by another rep said “oh they only had a question about their account.” So who was lying on what was going on? I took vacation time off to come to this appointment (and as a pregnant woman I could have saved that time for my maternity leave instead, but wasted it on this company) they said I could file a complaint with Wells Fargo which I did, and was told I would receive a call but never did but only 10 days later to get a generic email about scheduling an appointment and that my case is closed. Overall I am so glad this happened because I can’t even imagine how they treat their customers based on my one interaction alone. The branch manager should honestly be ashamed of how this was conducted. I have worked in the banking industry for 8 years and if it takes an hour to open up a checking account, they are doing something wrong. Apparently this company does things wrong. History proves that after researching Wells Fargo more.
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September 2023 by Stuart Poynter
Wells Fargo is getting worse and worse. First I have to make an appointment to get my daughter an account started because no one stays in the bank other than the tellers who obviously don’t know anything else and they don’t do the debit cards in the bank anymore either. I am going to close my account here and swap it to ANYONE else. This is boo sheet
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June 2023 by David Harris
If I could give less than one star I would. I went in there today to make a payment and since it is a closed account I needed them to get the account number. While the teller was willing to help me the manager told her no. I wasbasked if I had a phone and if so I needed to call myself. She stated it was because they didn't have people who could help, there were at least 6 people working. This is not my first time paying on this account and needing them to call to find it. She was just very rude with how she handled it. Now I see why people say to stay away from Wells Fargo. To have a manager who isn't willing to help shows they don't care about their customers
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June 2023 by M Greer
WF Has to be the WORST BANK EVER! So incredibly sick of banks and their greedy practices
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April 2023 by Bass Reeves
The employees here are always professional. Very seldom is there a line or extended wait. Very clean interior.
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November 2022 by Melony Green
WF Has to be the WORST BANK EVER! So incredibly sick of banks and their greedy practices
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August 2022 by Mary Alford
This branch will not give me a withdrawal slip to take with me so I could have my business already filled out. The manger said August 3,2022 they couldn’t because it was a legal document. How is it legal document and there is no information on it until I put my information on it. That’s when it becomes a legal document. The manager said because of scammers. What can a scammer do with a blank paper with nothing on it and you sure can’t put in a teller machine. They have nasty attitudes at this bank.
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July 2022 by Harris Baloch
Poor experience.Had to notarize one piece of paper and waited close to half an hour before just walking out. Apparently, entire bank has only one person that can notarize and was having a meeting with his/her “boss.” Well it was a very long meeting.I would imagine a reasonable bank would have more than one person who can do notary work or would at least provide a more accurate timeframe.
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May 2022 by Timothy M.
Attempted to set up an account online, and it advised me to go into a bank to complete the application. Upon showing up, there was no one in line, and only two customers seating and awaiting a ride. I approached the teller and she advised me she could see if they could set up an account with me really quickly(I'm moving out of town and have another bank that won't be available in my state to deposit money). She spoke with the banker who said he had an appointment at 3pm(it was 3:02). She told me I could wait until 3:05pm and then I'd be able to take the appointment for a no show. While I was waiting another employee approached me and said I could set up an appointment for another day. Even at this time 3:08, the other customer still hasn't shown up but they were happy to refuse to set up my account today. What happened to the days of customer care. I'm glad I had this bad experience to judge Wells Fargo off of. I'll happily avoid giving them any business, especially with only half of their employees willing to help. Guess this is the norm with post Covid.
