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March 2024 by Jordan Garland
Seafood in my wings and things !!!So I come to this Zaxbys with my family and I get wings and things I get home and start my food and I see that there is a piece of shrimp in my chicken, I’m highly allergic to seafood so my wife called , they told us to come back and they could fix it for us. so we came back immediately. after waiting roughly 15 to 20 minutes the manager finally came to talk to me and I said that there’s a shrimp in my chicken and she goes okay you can’t get a refund cause we make our seafood and chicken in the same basket and the same grease so I asked her what are we gonna do about this today and she says nothing cause she stated she already told her general manager about it so I get no refund and almost a near death experience, after eating the chicken , my throat immediately started to swell, which is then when I saw the shrimp. Mrs T or Mrs toyna says “what ever “ after i told her throw it away because I can’t eat it. I told her I had no attitude so she shouldn’t give me one and she proceeds to try to argue, I also stated you should let your customers at the drive through know that you’re making your seafood and chicken in the same baskets and grease , which is completely unsafe . I told her she knows better she took a serv safe, she’s a manager , and she knows that’s wrong. The allergen statement states that the shrimp and chicken are cooked in the same grease, not the same basket. Then they proceeded to toss the shrimp and chicken in the buffalo sauce, and proceeded to serve it . so I recommend not eating here if you are severely allergic to seafood also not to mention the employees were enjoying themselves thinking it was funny. Not the experience I was expecting, and definitely not a good one for $25 worth of food that almost killed me and we couldn’t eat.
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February 2024 by Matthew Dang
Did a mobile order for curbside pickup. Confirmed, "I'm Here," through app, 19 minutes went by when I glanced at the clock. I walked inside and the Hispanic gentleman at the register was too busy playing on his personal mobile phone. No greeting, no apologies, no smile, nothing. As if I am inconveniencing him for the job he's supposed to be doing. Food is cold, time is wasted, completely wasted mine and my colleagues lunch hour.
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February 2024 by Carol Hill
Lamar & Imani
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February 2024 by Myrandalynn Body
Everytime I have been here I have had food missing or wrong. And when I go back to get it corrected I receive attitude. This is unprofessional and will not be returning
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February 2024 by Lashauna Maria
I eat at Zaxbys often and tonight was a horrible experience. I was being rushed while taking my order just for them to ask what were my drinks after I already told them. They forgot the dipping sauce, all the workers were talking over each other. The black lady with the mask on had an attitude, and being loud saying “take this order I’m ready to go”. They were so unprofessional I probably won’t go back to this location. Food was not good, fries had no season, and chicken was hard.
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February 2024 by Kae S
Good not as good as it once was. You can tell the employees are there for the check.
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January 2024 by EUGENE SMITH, JR
Food was extremely fresh, rekindled my love with
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January 2024 by Alma Rodriguez
Food was fresh and well seasoned. Great flavor. But they forgot to put utensils for my to go order.
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January 2024 by Devante Goodman
I love Zaxby fries. Enough said. Ohh don’t forget the Hot Honey Mustard Sauce. ?
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January 2024 by Alexander Lopez-Zacarias
I ordered for curbside, I ordered 2 meals and 2 drinks. Only received 2 meals. What is the point of curbside if I have to go inside?! Bad service. The worst sweet tea ever. No
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January 2024 by John Ross
Good food and
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December 2023 by Kayla B.
The workers attitudes are so monotone and the food is not made with care. I went to another zaxbys and it tastes wayyy better so its really just the workers that makes the whole location bad.
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December 2023 by Mike Goff
We really like the chicken sandwiches salads.
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December 2023 by William
We got garlic parmesan fries and wings and things, and they were amazing. Eddie, our cashier, noticed we wanted a large meal and told us about the Go Big promotion. So not only did we get good food, but we also got a cool new cup!
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November 2023 by Sharon
Atmosphere great nice a clean! I ordered a house salad, fried pickles and the new fried chicken Philly. The Philly was good but…it was dry. It needs some sort of sauce or something. Very dry and the fries seemed as though they had been sitting for a while. ?Wheelchair accessibility: Handicap parking