November 2021 by Alyssa Greene
Me and my husband visited an ingles in flat rock Nc we used self checkout bought 2 things our bill totaling under $10 realize 2 days later we were charged around $48 dollars after looking back at the receipt $40 cash back was selected which we never put cash back let alone select how much we wanted. We never got the got $40 cash and ingles said there was nothing they could do about it. It’s safe to say we will never go to an ingles again and will refer anyone to another grocery store unless the issue gets resolved.
November 2021 by DnKonthego
Our favorite grocery store in Western NC~Flat Rock! Great customer service, clean, stocked and variety of foods, etc! Definitely recommend!
October 2021 by John Stephens
Always clean and well stocked nice produce and deli fast efficient staff highly recommend
August 2021 by Rachel Haber
Clean. Visit often. Love the salad & wing & olive bar with fair prices and yes EBT can be used on this! (management didn't know) Just not hot food. They do have a soup bar. Fresh donuts 3 for .99. Only 2 stars now. Customer service downhill. My cashier, Ricky was extremely inpatient & irritated/rude because I had questions about WIC. Held up the line a few minutes. Other open registers were available, so what. Why should I feel rushed & as if I'm doing something wrong...?(review edited) management always seems confused and agitated when I was inquiring about a new ingles card and another time about western union. They sell WU money orders but apparently won't cash one. Online it says they do. I was told I could redeem fuel points at the pump by entering my phone number but in fact, not true. You must have your hard copy card to scan. Bummer. It asks you for alternative number to use but doesn't allow points to be used thst way. Have tried 3x. Rep didn't know either.
July 2021 by Paul Clough
We loved this supermarket. It was large, clean, well organized. We were visiting the area and Ingles had everything we needed.
July 2021 by Scott Orlinski
Always a great place to stop on the parkway! The gift shop is small but fun to look at the items (some unique items). The back deck has amazing views, and below the deck you will find nice rocking chairs where you can sit and enjoy the views. Never been in a room but the views from the room decks must be amazing! There is also a restaurant.
July 2021 by Chris Hill
This store used to be a great place to shop. Excellent selection..great customer service. My last several visits have been very disappointing. Steaks that used to be Excellent are poor quality...very tough. Selection of other products (whipped cream, cheese, fresh vegetables have been poor quality). Customer service has definitely dropped off. They closed their gas station ( 7/25/21) .I guess they ran out of gas with no gas shortage. I wonder about how the store is managed....
July 2021 by Joey Travis
Standard ingles store. Staff is nice and store is clean
July 2021 by Sandy Truvy
Ingles is the highest place in town with the worst customer service ! You would think with the prices they charge they would hire nicer people
July 2021 by Ryan Mesa
This is a large Ingles and a convenient location. The large store translates to a large inventory. The staff there is friendly and helpful. Additionally, there is a Starbucks within the store at this location. It is a nicer Ingles in the area and includes a gas station. However, because of this the store is a little busier. Hope this helps!
July 2021 by Sean Frontz
Very very helpful staff. A little pricey but not much competition around. Found everything I needed and more. Starbucks inside at front door.
June 2021 by Diane Worthen
They don't usually have low stock on popular items. Plenty of fresh veggies to choose from. My go-to store for most of my shopping.
May 2021 by Stephen Raway
This store is has gone down hill in the last 5 years. 5 years ago me moved here to retire, this store was fine. Had most everything we wanted,with some quality. Most of the time the produce looks 2 weeks old, today tomatillo looked almost rotten,only scraps of ginger, won't buy cilantro,Short ribs,just a dream. I can understand somethings, I bought sub buns, got home NO buns, so besides checking what's being charged I need to inspect the bags to be sure my groceries make it in the bag..
April 2021 by David D
I enjoy shopping at the Flatrock Ingles. Good selection
April 2021 by Roxane Dalla
Very good bakery selection. Friendly workers.