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December 2023 by Donna Drinnen
First time calling Scott Brothers and couldn't be happier! Chase came out same day and did a thorough diagnosis, solving the problem. Highly recommend!
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December 2023 by William Langley
I have been very satisfied with the level of service from Scott Brothers Heating and Air. From the ladies doing the scheduling to the the repair tech, Andy, all have shown a commitment to getting the repair done in a timely manner at a fair price. Scott Brothers will definitely be my first call when needed in the future.
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November 2023 by jenny Cowart
Delaney was my technician for an issue that I had with my heater recently . He was knowledgeable, friendly and got the job done. I thought the cost was reasonable for a holiday weekend and I would definitely call Scott Brothers, heating and air again.The receptionist had great customer service and was prompt in sending someone out!Thank you so much for a great experience!
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November 2023 by Robbie Kline
Andy was truly amazing. His knowledge surpassed most service people I ever worked with. He's smart, hardworking and motivated. Andy is a true example of what company representation should look like. Andy, you not only helped with problems I didn't know I had, but you educated me with your passion of your profession. I only write reviews directed at individuals when they truly shine, and that is what you did.Services: HVAC system maintenance
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November 2023 by matt crass
Thanks so much for getting me on your schedule and getting my system going again.Andy the technician seemed to be borderline genius. I feel smarter after talking with him. As a tradesman I appreciate people that are masters of their craft. I will call on them again and happily recommend Scott Brothers to anyone in need of HVAC services.Service: A/C system repair
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November 2023 by Bill Cissna
It's a little early to tell on value - though I suspect it is good too -- but this company is very professional, good communicators and I get answers when I ask questions. They installed our new furnace and AC system earlier this year and it is doing great. First maintenance visit was just completed, and it was equally good and informative. Recommend!
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November 2023 by Diane Welsh
I called Scott Brothers to replace my heat pump. Brandon came out and gave me good advice to have it serviced. Andy came out and replaced two parts. Now my unit is running well.Thank you for your professional service.
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November 2023 by Steve Hageman
I rate Scott Brothers Heating & Air top marks, not just as an HVAC company, but for any business I have dealt with recently. They are professional, can communicate in your preferred media/phone/mail, have always been on time and efficient. I especially appreciate Andy taking the time to answer my naive questions about the units, smart thermostats and his general advice.Services: HVAC system maintenance
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November 2023 by Kathy Kennedy
Another company didn't show up for their appointment, so I contacted Scott Bros. Their technician came out the next business day, identified the problem and did a quick fix until parts could be located. Since it is a vacation rental home and we had renters checking in the next day, we really appreciated it.Service: Heating system repair
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October 2023 by Karen Norris
After our HVAC person retired- we were in the market for a new company to service our system. Scott Brothers had a great business reputation in the high country. We were NOT disappointed after our first visit on 10/6/23. Thank you SB for your work ethic and friendly service. You are making a difference!!!Service: HVAC system maintenance
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September 2023 by Jay Edward Moore
Delany Thomas did a fantastic job. He was professional and knowledgeable and I felt like my HVAC was in good hands.
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September 2023 by Loftin Hargrave
We are so happy with our new HVAC service. After waiting over a week on the service we had previously used, we called Scott Brothers on the recommendation from a friend. Brenda and Chad worked to get us help as soon as possible--only 2 days including wait time on a part from Greensboro by UPS. Curtis came out for the initial visit to figure out what was wrong, and Andy for the second visit to do the repairs. Both servicemen were knowledgeable, professional, and very considerate. We definitely have a new service.Service: A/C system maintenance
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August 2023 by M. Lane Riley
Our rental homes a/c wasn't working on Friday. Called Scott Brothers and everyone was very professional and pleasant. Brenda took my info and actually worked the schedule where someone came out in about 90 minutes. Andy called and let me know the issue and fixed it on the spot. Fair price and great service by Scoot Brothers. Thanks again Lane RileyService: A/C system maintenance
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August 2023 by George Dewitt Armstrong
Another good experience with Scott Brothers...Had soft start Electrical component added to heat pump compressor and fan. This piece of electronics ramps each unit up over a few seconds reducing starting power and noise. This unit actually reduces the starting power about 60% which is ideal if planning to use a backup generator...Noise reduction is significant.
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August 2023 by Marcy Wilson
Scott Brothers sent Luke this morning to investigate the AC problem in the southeast wing 2nd floor. Although we have used Scott Brothers for years, Luke had never been here before. He was able to locate the indoor and outdoor units corresponding with that section with ease because Curtis from Scott Brothers had mapped and marked everything in the past to make maintenance more efficient. Luke fixed the problem with speed and ease.Service: HVAC system maintenance
