Mountain Credit Union is a trusted financial institution known for its excellent customer service and caring approach. Long-term members, some for over 20 years, appreciate the helpful and knowledgeable staff, including managers and loan officers who go above and beyond to assist clients. Many customers switched from larger banks to MCU seeking better service, and they have found a supportive environment with friendly staff willing to help with a smile. The credit union handles various financial needs, including mortgages and auto loans, with employees who are not only efficient and knowledgeable but also kind and personable. One customer shared a positive experience of receiving assistance over the phone during a login issue, highlighting the staff’s patience and dedication. Overall, Mountain Credit Union is recognized for its reliable service, caring staff, and its ability to meet the financial needs of its members.
I have been with Mountain Credit Union for many years and always got great customer service. I feel like they really care about me.
August 2023
I have been with MCU for 20+ years. My entire family has accounts here. They are always great to work with. Kristen Walker the branch manager is very helpful and knowledgeable. She is a true asset to MCU.
July 2023
Hanna gave me amazing service when I came into definitely 5 star service
